By year’s end, hundreds of Taco Bell drive-thrus could be taking orders without a human on the other end of the speaker. Yum Brands’ ambitious...
Wendy’s Quality Supply Chain Co-op (QSCC), a purchasing cooperative that services more than 6,400 Wendy’s restaurants in the United States and Canada, teamed with Palantir...
Tip management software company Kickfin integrated with Shift4’s restaurant point-of-sale solution SkyTab. The integration lets restaurants using SkyTab automatically determine tip pools or shares and...
As Yum Brands aims to be a “leading global digital restaurant company,” per CEO David Gibbs, the quick-service restaurant (QSR) giant is tapping its tech...
Shifts in consumer behavior and advancements in technology are transforming the restaurant industry. The evolving landscape of loyalty and engagement is also a trend to...
As consumers look to cut costs amid ongoing financial pressures, DoorDash is seeing that digital ordering is largely protected from the traffic declines experienced across...
Taco Bell will add AI voice technology to hundreds of its drive-thrus by year’s end. It’s part of parent Yum! Brands’ plans to integrate voice...
Some Starbucks customers faced a disruption on Tuesday (July 30) as the company’s mobile ordering system failed for the second time this month. The outage,...
McDonald’s sales fell for the first time since 2020 as lower-income consumers stayed home. The fast food giant released quarterly earnings Monday (July 29) showing a 1% dip...