PYMNTS-MonitorEdge-May-2024

QSRs

Starbucks Looks to Its Roots for a Brand Refresh
Starbucks Looks to Its Roots for a Brand Refresh
September 13, 2024  |  Retail

In recent months, Starbucks has grappled with operational and financial challenges, compounding its struggle to maintain market dominance. The company’s difficulties, from a mobile outage...

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Mixed Signals: Inflation Slows to 3-Year Low, Yet Essential Costs Rise
Mixed Signals: Inflation Slows to 3-Year Low, Yet Essential Costs Rise
September 11, 2024  |  Economy

The pace of price increases overall is slowing. But the costs of some key essentials remain stubbornly high, and they ticked higher in August. The...

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Starbucks Turns to Pumpkin Spice Lattes to Perk Up Sales
Starbucks Turns to Pumpkin Spice Lattes to Perk Up Sales
August 24, 2024  |  Retail

As Starbucks struggles with comparable sales declines, the coffeehouse giant is evidently asking, “Maybe the Pumpkin Spice Latte will fix it?” The brand announced this...

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Walmart+ Courts Fast-Food Diners With Burger King Partnership
Walmart+ Courts Fast-Food Diners With Burger King Partnership
August 22, 2024  |  Retail

Walmart has teamed with Burger King in its latest effort to boost its subscription program. The retail giant and the fast food chain have begun offering what they...

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Starbucks’ New CEO Faces ‘Achilles Heel’ of Mobile Ordering
Starbucks’ New CEO Faces ‘Achilles Heel’ of Mobile Ordering
August 18, 2024  |  ResTech

Is Starbucks’ mobile app the company’s greatest weakness? Former CEO Howard Schultz has said as much, per a recent podcast appearance. And it’s something new...

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4 in 10 Independent Restaurants Use Real-Time Payments
4 in 10 Independent Restaurants Use Real-Time Payments
August 15, 2024  |  Real-Time Payments

The restaurant industry faces financial strain due to inflation and economic downturns, with sales growth projections for 2024 cut to 3.8% from earlier estimates. As...

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New Starbucks CEO Brian Niccol Brings Innovative Track Record to QSR Environment
New Starbucks CEO Brian Niccol Brings Innovative Track Record to QSR Environment
August 13, 2024  |  Personnel

Chipotle CEO Brian Niccol will take over as CEO of Starbucks Sept. 9, and he has the support of Starbucks founder and Chairman Emeritus Howard...

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Starbucks Appoints Chipotle Head Brian Niccol as CEO
Starbucks Appoints Chipotle Head Brian Niccol as CEO
August 13, 2024  |  Personnel

Starbucks said Tuesday (Aug. 13) that it has appointed Chipotle Chairman and CEO Brian Niccol as CEO, effective Sept. 9, succeeding Laxman Narasimhan, who stepped...

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Cost-Conscious Consumers’ Demand for Discounts Fuels Digital Growth Across Retail
Cost-Conscious Consumers’ Demand for Discounts Fuels Digital Growth Across Retail
August 12, 2024  |  Loyalty & Rewards

As consumers’ ongoing financial concerns drive them to seek deals and promotions, brands across retail categories are seeing increased engagement with their loyalty programs. Sportswear...

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