QSRs

IHOP Reportedly Shuttering Fast-Casual Concept as Consumers Seek Value
IHOP Reportedly Shuttering Fast-Casual Concept as Consumers Seek Value
June 01, 2023  |  Restaurant innovation

IHOP is reportedly shutting down its test of fast-casual concept Flip’d as restaurant customers increasingly seek out hospitality on the one end and low prices...

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Chipotle Founder Reportedly Creating Robotic Restaurant as Eateries Tap Automation
Chipotle Founder Reportedly Creating Robotic Restaurant as Eateries Tap Automation
May 26, 2023  |  Restaurant innovation

With restaurants testing out different automated technologies, trying to get a sense of how much labor they can outsource to machines without compromising on quality...

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Restaurants Push Rewards as Digital Growth Stalls
Restaurants Push Rewards as Digital Growth Stalls
May 26, 2023  |  Restaurant innovation

After a surge in digital engagement with restaurants in the early stages of the pandemic, consumers around the world, it seems, have been pulling back,...

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Fast-Casual Brands Prepare IPOs as Sector Bounces Back
Fast-Casual Brands Prepare IPOs as Sector Bounces Back
May 24, 2023  |  IPO

With fast-casual chains’ stocks outperforming the restaurant industry, more brands, including Panera and Cava, are looking to capitalize on the industry’s recovery. Panera Brands, a group encompassing fast-casual...

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Panera Brands Announces Leadership Changes Ahead of ‘Eventual IPO’
Panera Brands Announces Leadership Changes Ahead of ‘Eventual IPO’
May 23, 2023  |  Personnel

Panera Brands is making some leadership changes to prepare for its “eventual IPO.” The head of one of its brands, Einstein Bros. Bagels President and CEO José Alberto Dueñas,...

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QSR Subscriptions Take a Bite out of Meal Kit Market Share
QSR Subscriptions Take a Bite out of Meal Kit Market Share
May 22, 2023  |  Subscriptions

Quick-service restaurants (QSRs) are finding new ways to take the need to make meals off consumers’ plates as they develop subscription models in direct challenge...

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Nearly Three-Quarters of Cardholders Negatively View Retailers and Restaurants That Add a Credit Card Surcharge
Nearly Three-Quarters of Cardholders Negatively View Retailers and Restaurants That Add a Credit Card Surcharge
May 19, 2023  |  Consumer Insights

Consumers have long ignored or simply lived with merchant surcharges, but that’s changing as bills and statements undergo intense scrutiny in the current economic crisis,...

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Wendy’s and Pipedream to Pilot Underground Autonomous Robot System
Wendy’s and Pipedream to Pilot Underground Autonomous Robot System
May 17, 2023  |  ResTech

Wendy’s plans to test delivering mobile orders with an underground autonomous robot system. The quick service restaurant (QSR) has partnered with “hyperlogistics company” Pipedream on...

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An Insider on the Staffing Crisis Gripping the Restaurant Industry
An Insider on the Staffing Crisis Gripping the Restaurant Industry
May 12, 2023  |  Technology

PYMNTS interviews Andrew Robbins, CEO of Paytronix, about how restaurants can mitigate their ongoing staffing problems and increase revenue.  — Restaurants have an economic tailwind...

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