QSRs

Inflation Boosts Restaurant Pickup Adoption for QSR Customers
Inflation Boosts Restaurant Pickup Adoption for QSR Customers
February 28, 2023  |  Consumer Insights

As food prices remain elevated, PYMNTS research shows fast food fans are switching to pickup. The Context Quick-service restaurants (QSRs) are seeing their customers opt...

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52% of Diners Would Order More Pickup If Offered Discounts
52% of Diners Would Order More Pickup If Offered Discounts
February 27, 2023  |  Mobile Order Ahead

As restaurants look to drive adoption of pickup channels, PYMNTS research finds discounts are key. For PYMNTS’ February study, “Connected Dining: Rising Costs Push Consumers...

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Fast-Casual Restaurants Add Drive-Thru Lanes to Compete With QSRs
Fast-Casual Restaurants Add Drive-Thru Lanes to Compete With QSRs
February 27, 2023  |  Restaurant innovation

Fast-casual restaurants are expanding their drive-thru efforts to attract convenience-seeking consumers, gaining share from QSRs. In this month’s wave of restaurant earnings calls, leading chains...

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Flytrex CEO Touts 50% Consumer Retention in Drone Delivery Test
Flytrex CEO Touts 50% Consumer Retention in Drone Delivery Test
February 24, 2023  |  Delivery

As restaurants test the viability of drone delivery, it seems consumers are on board. Flytrex, a drone delivery service that has partnered with major companies...

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Sweetgreen Revives Subscription as Restaurants Work Harder to Secure Loyalty
Sweetgreen Revives Subscription as Restaurants Work Harder to Secure Loyalty
February 24, 2023  |  Restaurant Roundup

This week in restaurants, Sweetgreen revives Sweetpass, Wingstop taps personalization and Domino’s reinvigorates its rewards. Los Angeles-based, health-focused fast-casual chain Sweetgreen, which has more than...

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Most Consumers Drop Delivery for Pickup When Ordering Food
Most Consumers Drop Delivery for Pickup When Ordering Food
February 24, 2023  |  Restaurant innovation

Restaurant costs are rising, and consumers are craving solutions. The answer for many consumers trades effort for cost. Nearly half of restaurant customers opt for...

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Digital Restaurant Engagement Rises Despite Delivery Downtick
Digital Restaurant Engagement Rises Despite Delivery Downtick
February 23, 2023  |  Restaurant innovation

PYMNTS research shows that, while digital restaurant engagement may be erratic, it’s on the rise. The Context With restaurant prices on the rise and consumers...

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Japan Upgrades Vending Machines as US Restaurants Try New Concepts
Japan Upgrades Vending Machines as US Restaurants Try New Concepts
February 17, 2023  |  Restaurant Roundup

This week in restaurants, Japan trials upscale vending machines, Chipotle experiments and eateries tap subscriptions. In an effort to revive its vending machine industry, Japan...

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Toast Bets on Drive-Thru Growth With Delphi Acquisition
Toast Bets on Drive-Thru Growth With Delphi Acquisition
February 16, 2023  |  ResTech

Toast is counting on drive-thru to offer the efficiency boost restaurants need amid current challenges. The restaurant technology company announced Thursday (Feb. 16) alongside its...

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