QSRs

QSR Tech Investments Prioritize Near-Term Results Over Flashy Gimmicks
QSR Tech Investments Prioritize Near-Term Results Over Flashy Gimmicks
January 03, 2023  |  ResTech

As restaurants’ inflationary challenges continue, many are shifting focus from long-term bets to immediate practical solutions. In an interview with PYMNTS, Rick Stanbridge, executive vice...

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Inflation Takes Its Toll on Starbucks, QSR Loyalty Programs
Inflation Takes Its Toll on Starbucks, QSR Loyalty Programs
January 03, 2023  |  Loyalty & Rewards

Starbucks and major restaurant chains are rethinking their loyalty program strategies amid worsening economic conditions. The coffeehouse chain, the world’s largest restaurant brand by revenue,...

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The Top Four Ways Restaurant Aggregators Evolved in 2022
The Top Four Ways Restaurant Aggregators Evolved in 2022
December 30, 2022  |  Aggregators

Despite the economic challenges restaurant aggregators faced in 2022, the year nonetheless yielded many innovations. Aggregators expanded into new categories, new methods of fulfillment and...

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Restaurants Hiring Even as QSRs Automate to Shrink Labor Costs
Restaurants Hiring Even as QSRs Automate to Shrink Labor Costs
December 27, 2022  |  Restaurant innovation

Even while restaurants’ hiring recovers, McDonald’s and other brands are automating to reduce headcount and labor costs. That restaurant hiring might lead to problems. This,...

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Restaurants Add Subscriptions as Diners Cut Spending
Restaurants Add Subscriptions as Diners Cut Spending
December 27, 2022  |  Subscriptions

As restaurants compete for consumers’ loyalty, earn-and-burn rewards programs may not be enough. Consequently, more brands around the world are turning to subscription and membership...

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Slipping Restaurant Sales Lead to Cost Cutting
Slipping Restaurant Sales Lead to Cost Cutting
December 22, 2022  |  Restaurant innovation

With lower restaurant sales, dining establishments may need to consider new cost-cutting strategies. Nearly all businesses are battling the economy’s continued inflationary cycle, coupled with...

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Restaurant Industry Sees Decline in Customers Who Order Online
Restaurant Industry Sees Decline in Customers Who Order Online
December 22, 2022  |  Mobile Order Ahead

If high global food prices weren’t enough, the restaurant industry is seeing fewer online orders too. By the Numbers PYMNTS’ new study “How The World...

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Restaurant Menu Prices Drive Choice for Four in 10 Diners
Restaurant Menu Prices Drive Choice for Four in 10 Diners
December 20, 2022  |  Restaurant innovation

As restaurant menu prices rise, diners are seeking out more affordable options. By the Numbers Research from the latest edition of PYMNTS’ Digital Divide study,...

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Study Finds Millennials Trade Food, Restaurant Quality to Keep Eating Out
Study Finds Millennials Trade Food, Restaurant Quality to Keep Eating Out
December 20, 2022  |  Restaurant innovation

The pandemic pushed many restaurants to reduce service or raise prices, which led many consumers to reduce their frequency of dining out. Baby boomers and...

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