QSRs

DoorDash Offers Restaurants a Labor Shortage Lifeline
DoorDash Offers Restaurants a Labor Shortage Lifeline
November 07, 2022  |  Delivery

As restaurants continue to struggle with staffing issues, DoorDash has debuted a program designed to help its merchants retain employees. Merchant Benefits, which the delivery...

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Starbucks Seeks New Partners to Caffeinate Rewards
Starbucks Seeks New Partners to Caffeinate Rewards
November 04, 2022  |  Loyalty & Rewards

Starbucks plans to partner with additional companies for cross-brand rewards, driving customer acquisition and engagement for both parties. The coffeehouse giant, the world’s largest restaurant...

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Burger King Adds Drive-Thrus Despite Hazy Future of the Channel
Burger King Adds Drive-Thrus Despite Hazy Future of the Channel
November 03, 2022  |  QSR & Mobile

Burger King parent company Restaurant Brands International says it plans to sharply increase its drive-thrus in a bid to boost sales. In speaking with analysts Thursday (Nov. 3)...

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Major Restaurant Brands Grapple With Reliance on Aggregators
Major Restaurant Brands Grapple With Reliance on Aggregators
November 02, 2022  |  Restaurant innovation

While the best-case scenario for restaurants might involve all of their sales coming through their own direct ordering channels, ongoing labor challenges often make it...

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Hybrid Restaurant-Retail-Entertainment Venues Lack Unified POS Experience
Hybrid Restaurant-Retail-Entertainment Venues Lack Unified POS Experience
November 01, 2022  |  ResTech

Restaurant technology has become dramatically more sophisticated in the past few years, but certain kinds of venues have been largely left behind in the industry’s...

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Restaurants Outpace Aggregators 2-to-1 in Online Ordering
Restaurants Outpace Aggregators 2-to-1 in Online Ordering
October 31, 2022  |  Delivery

In the battle for digital orders, restaurants are way ahead of third-party aggregators. By the Numbers Research from this month’s edition of PYMNTS’ Restaurant Digital...

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McDonald’s Touts Two-Thirds Engagement Rate Among Loyalty Members
McDonald’s Touts Two-Thirds Engagement Rate Among Loyalty Members
October 27, 2022  |  Loyalty & Rewards

On a call discussing McDonald’s third-quarter 2022 financial results Thursday (Oct. 27), CFO Ian Borden noted that, following the MyMcDonald’s Rewards U.S. launch last year, digital customer frequency has been on...

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Chipotle Upgrades Geo-Tracking to Blend Digital and Physical Experience
Chipotle Upgrades Geo-Tracking to Blend Digital and Physical Experience
October 25, 2022  |  Earnings

Chipotle is souping up its mobile app with better geo-tracking features to improve customers’ mobile experience and drive the adoption of digital pickup. On a...

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ASAP.com Expands Office Delivery Amid Rising Battle for Workday Lunch
ASAP.com Expands Office Delivery Amid Rising Battle for Workday Lunch
October 21, 2022  |  Delivery

Emerging on-demand delivery service ASAP.com announced Thursday (Oct. 20) the launch of home and office delivery in New York City. As workers return to their...

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