QSRs

Consumers Engage Digitally With Restaurants 34% More Than Grocers
Consumers Engage Digitally With Restaurants 34% More Than Grocers
June 26, 2024  |  Consumer Insights

As consumers turn to digital platforms to meet their food needs, their eCommerce adoption of restaurants is greater than for grocery. By the Numbers The...

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Starbucks and Marriott Team on Loyalty Rewards
Starbucks and Marriott Team on Loyalty Rewards
June 18, 2024  |  Loyalty & Rewards

Starbucks has teamed with Marriott’s marketplace Bonvoy to offer benefits to loyalty members. As the companies said in a news release Tuesday (June 18), Marriott...

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McDonald’s Pauses Drive-Thru AI Chatbot Test Despite Growth in Voice Economy
McDonald’s Pauses Drive-Thru AI Chatbot Test Despite Growth in Voice Economy
June 17, 2024  |  artificial intelligence

After two years of testing, McDonald’s has ended its partnership with IBM to develop an artificial intelligence (AI)-powered drive-thru system. The collaboration, which aimed to...

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Retailers Embrace ‘Dadcore’ Stereotypes to Combat Father’s Day Spending Pullback
Retailers Embrace ‘Dadcore’ Stereotypes to Combat Father’s Day Spending Pullback
June 15, 2024  |  Retail

As Father’s Day approaches, retailers are seizing on different paternal stereotypes to drive engagement and sales, from dad jokes to “dadcore” style to that tangle...

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Radar CEO Sees Geolocation Driving Future of Digital-Physical Commerce
Radar CEO Sees Geolocation Driving Future of Digital-Physical Commerce
June 13, 2024  |  Connected Economy

As technology and the connected economy march onward, the boundary between the digital and physical worlds is becoming increasingly blurred. New opportunities are emerging —...

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Consumers Are Fed Up With Tipping and Take to Social Media to Prove It
Consumers Are Fed Up With Tipping and Take to Social Media to Prove It
June 03, 2024  |  Economy

Social media offers a running commentary on consumer sentiment and serves as a barometer of backlash. It may be the case that tiplflation is pushing...

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Amazon Expands Into Online Ordering With Grubhub
Amazon Expands Into Online Ordering With Grubhub
May 30, 2024  |  Partnerships

Amazon announced an expanded partnership with Grubhub to enhance the restaurant delivery experience for its customers. The collaboration allows Amazon customers in the United States...

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70% of Restaurant SMBs Say Convenience Is Top Instant Payments Benefit
70% of Restaurant SMBs Say Convenience Is Top Instant Payments Benefit
May 29, 2024  |  Faster Payments

While instant payments might seem like an innovation that only big companies would embrace, these types of expenditures are gaining traction with many mom-and-pop eateries....

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Walmart CFO: Shoppers Replacing Fast Food With Groceries
Walmart CFO: Shoppers Replacing Fast Food With Groceries
May 16, 2024  |  Walmart

Walmart’s grocery business is reportedly benefiting from the high price of fast food. The retailer’s chief financial officer, John David Rainey, told CNBC Thursday (May 16) that it’s...

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