refunds

Most US Consumers Would Pay a Fee to Get Instant Refunds and Rebates
Most US Consumers Would Pay a Fee to Get Instant Refunds and Rebates
June 24, 2024  |  Faster Payments

Overpayment disbursements — rebates, rewards, refunds, etc. — may not come to mind when considering a consumers’ overall cash flow, but, when these overpayments are...

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FTC Lawsuits Resulted in $324 Million in Refunds in 2023
FTC Lawsuits Resulted in $324 Million in Refunds in 2023
June 21, 2024  |  Disbursements

Federal Trade Commission (FTC) lawsuits resulted in over $324 million in refunds to consumers in 2023. That total includes money returned to consumers as a...

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Instant Refunds? Consumers Say They’ll Pay for That
Instant Refunds? Consumers Say They’ll Pay for That
June 21, 2024  |  Money Mobility

Overpayment disbursements are not the most common payouts nor the largest. In fact, just 7.1% of consumers report they received overpayment disbursements this year. The...

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Reimbursement Backlash Forces Hemsley Out at UK’s Payment Systems Regulator
Reimbursement Backlash Forces Hemsley Out at UK’s Payment Systems Regulator
June 02, 2024  |  Regulation

The managing director of Great Britain’s Payments Systems Regulator (PSR) is reportedly stepping down. As Bloomberg News noted in a report Saturday (June 1), Chris...

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Chime Financial and CFPB Reach Settlement on Delayed Balance Refunds
Chime Financial and CFPB Reach Settlement on Delayed Balance Refunds
May 07, 2024  |  CFPB

Chime Financial will pay at least $1.3 million in redress to consumers and $3.25 million in penalties as part of a settlement with the Consumer Financial Protection...

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DOT: Airlines Must Automatically Refund Canceled Flights
DOT: Airlines Must Automatically Refund Canceled Flights
April 24, 2024  |  Travel Payments

Airlines must automatically refund travelers for canceled flights under a new Department of Transportation rule. This rule, announced Wednesday (April 24) is designed to make it easier for passengers...

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Retailers’ Online Shoppers Demand Easy Returns
Retailers’ Online Shoppers Demand Easy Returns
April 01, 2024  |  eCommerce

When consumers choose which retailers to shop with online, the returns process is top of mind. By the Numbers The PYMNTS Intelligence report “The Online...

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70% of Consumers Opt for Instant Merchant Refunds If Given the Choice
70% of Consumers Opt for Instant Merchant Refunds If Given the Choice
February 05, 2024  |  Disbursements

For most American consumers, disbursements — which include earnings and income payments, Social Security payments, tax refunds, insurance claim payouts and loan disbursements — remain...

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Visa Wants to Eliminate Friendly Fraud Without Alienating Honest Consumers 
Visa Wants to Eliminate Friendly Fraud Without Alienating Honest Consumers 
January 09, 2024  |  Fraud Prevention

Friendly fraud is a bit of a misnomer; first-party card misuse would be more accurate. That’s because, just like other types of fraud and cybercrime, friendly...

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