Hospitality service providers’ cancellation and refund policies significantly impact consumers’ interest in using their services again. In fact, 76% of consumers “agree” or “strongly agree”...
What did holiday shopping look like this year? Well, we recently reported on how Mastercard — a company that just acquired Dynamic Yield from McDonald’s...
Despite the pandemic, 113 million U.S. consumers booked reservations at hotels, attractions or live events between September 2020 and September 2021. More than half —...
Airline cancellations are making news again as the omicron variant brings its own disruption, refueling a drama playing out over refunds that found major airline...
Set aside for a moment the recent news that the Omicron variant is the latest coronavirus threat, and signs are emerging that the long night...
The groundswell for open banking is here. Banks in the U.K. are now seeing more open banking payments volume in a single month than what...
Event ticket reseller StubHub has reversed its no-refunds policy and will pay back some customers in cash for events canceled due to the COVID-19 pandemic,...
While early to mid-January is always the return season, this year has long been forecast to be a spot more active than its predecessors given the volume...