refunds

UK Merchants Must Adopt a More Aggressive Stance in the Fight Against Rising Chargebacks
UK Merchants Must Adopt a More Aggressive Stance in the Fight Against Rising Chargebacks
February 07, 2022  |  Commerce

The pandemic has given eCommerce adoption an unprecedented boost these past two years, but alongside the surge in online shopping and increase in the number...

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Retailers Test Discounting, No-Return Policies to Keep Goods With Consumers
Retailers Test Discounting, No-Return Policies to Keep Goods With Consumers
January 19, 2022  |  Retail

Like clockwork or the rising sun, each new year in the retail industry also reliably brings with it a flurry of January White Sales, spawned...

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Nearly Half of Consumers More Likely to Stay at Hotels That Offer Hassle-Free Cancellations, Refunds
Nearly Half of Consumers More Likely to Stay at Hotels That Offer Hassle-Free Cancellations, Refunds
January 04, 2022  |  Travel Payments

As the rise of the omicron variant brings the pandemic back to the top of mind for consumers, if it wasn’t there already, providers of...

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Want to Keep Customers Returning? Let Them Go
Want to Keep Customers Returning? Let Them Go
January 03, 2022  |  Consumer Payments

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Gift Returns: The Holiday Hangover That Busts Retail Budgets, Overflows Dumpsters
Gift Returns: The Holiday Hangover That Busts Retail Budgets, Overflows Dumpsters
December 28, 2021  |  Retail

Need to downsize that beautiful new couch that you adore but just doesn’t fit in your living room? Or offload that new pair of trousers...

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76% of Consumers Unlikely to Return to a Hotel, Attraction or Venue That Denies a Refund Request
76% of Consumers Unlikely to Return to a Hotel, Attraction or Venue That Denies a...
December 27, 2021  |  Travel Payments

Hospitality service providers’ cancellation and refund policies significantly impact consumers’ interest in using their services again. In fact, 76% of consumers “agree” or “strongly agree”...

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Online Sales Drive Holiday Spend — and Returns
Online Sales Drive Holiday Spend — and Returns
December 27, 2021  |  Retail

What did holiday shopping look like this year? Well, we recently reported on how Mastercard — a company that just acquired Dynamic Yield from McDonald’s...

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49% of Consumers Who Canceled Travel, Entertainment Reservations Got Refunds Via Chargebacks
49% of Consumers Who Canceled Travel, Entertainment Reservations Got Refunds Via Chargebacks
December 20, 2021  |  Travel Payments

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Senate Grills Airline Execs Over Refund Complaints and COVID Flight Cancellations
Senate Grills Airline Execs Over Refund Complaints and COVID Flight Cancellations
December 16, 2021  |  Travel Payments

Airline cancellations are making news again as the omicron variant brings its own disruption, refueling a drama playing out over refunds that found major airline...

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