Independent and smaller chains new to rewards offerings may find themselves overwhelmed trying to go it alone. For most restaurants, the pandemic was just the...
Fast-casual chain Panera Bread, which has more than 2,100 bakery-cafes in the United States and Canada, is looking to drive digital orders by extending drive-thru...
As restaurants seek to cut down their labor needs, they may want to reevaluate how they take reservations. By the Numbers Research from the 2022...
As restaurants’ labor challenges continue, many are passing the burden onto consumers, offering a lower quality of service. By the Numbers Research from the 2022...
Table-service restaurants and quick-service restaurants (QSRs) rushed to implement digital solutions to engage and serve their customers throughout the pandemic’s unprecedented challenges. More than 50%...
The 2021 edition of the Restaurant Readiness Index, a PYMNTS and Paytronix collaboration, takes a close look at how the past 16 months have fundamentally...
There was a lot of action in the restaurant and QSR business this week, as Olive Garden owner Darden’s reported a 19 percent drop in...
In the face of the global pandemic, restaurant chains have had to alter their service operations to accommodate social distancing requirements and the new normal...
Nothing ruins an evening — or a morning, an afternoon or even an entire weekend day — than food delivery that gets it wrong. Perhaps that’s...