PYMNTS-MonitorEdge-May-2024

Restaurant Technology

SoundHound AI: Restaurants Gain Efficiencies and Upsells From Voice AI
SoundHound AI: Restaurants Gain Efficiencies and Upsells From Voice AI
November 12, 2024  |  artificial intelligence

Voice artificial intelligence (AI) solutions from SoundHound AI have been deployed by seven of the top 20 quick-service restaurants (QSRs). These QSRs and other restaurants...

READ MORE >
Eat, Tap, Go: How Pay-at-the-Table Tech Is Transforming Restaurants
Eat, Tap, Go: How Pay-at-the-Table Tech Is Transforming Restaurants
November 12, 2024  |  ResTech

The restaurant industry is experiencing a technological transformation that’s reshaping the dining experience. At the center of it are ongoing innovations in payments and convenience...

READ MORE >
Access Group to Enhance Hospitality Product Offering With Paytronix Acquisition
Access Group to Enhance Hospitality Product Offering With Paytronix Acquisition
November 01, 2024  |  Acquisitions

The Access Group has entered into an agreement to acquire Paytronix, saying it aims to integrate the companies’ solutions and deliver an enhanced suite of...

READ MORE >
AI Phone Hosts Become Increasing Part of Dining Experience
AI Phone Hosts Become Increasing Part of Dining Experience
September 22, 2024  |  artificial intelligence

The next time you call your favorite restaurant, it may be AI that answers. That’s according to a report Sunday (Sept. 22) by Ars Technica...

READ MORE >
Darden Restaurants Faces Pressure to Improve Speed Amid Declining Sales
Darden Restaurants Faces Pressure to Improve Speed Amid Declining Sales
September 19, 2024  |  Earnings

In an increasingly fast-paced dining landscape, Darden Restaurants is under pressure to improve operational efficiency across its diverse portfolio, which includes Olive Garden, LongHorn Steakhouse,...

READ MORE >
Brinker International Says Pay-at-the-Table Tech Enhances Dining Experience
Brinker International Says Pay-at-the-Table Tech Enhances Dining Experience
August 14, 2024  |  Earnings

Brinker International has found that its investments in digital tools have improved the experience for both customers and employees at its casual dining restaurants. These...

READ MORE >
Blackbird Labs Debuts Check-Settlement Platform for Restaurants
Blackbird Labs Debuts Check-Settlement Platform for Restaurants
July 30, 2024  |  Restaurant innovation

Hospitality tech firm Blackbird Labs has launched a new payments product for restaurants. “Powered by Blackbird’s new blockchain, the Blackbird Flynet, Blackbird Pay gives restaurants...

READ MORE >
Shift4 Acquires Majority Stake in Vectron, Completes Purchase of Revel
Shift4 Acquires Majority Stake in Vectron, Completes Purchase of Revel
June 14, 2024  |  Acquisitions

Shift4 has acquired a majority stake in Vectron Systems, a supplier of point-of-sale (POS) systems to the restaurant and hospitality verticals in Europe. This acquisition...

READ MORE >
Instant Payments Drive Profits for the Small Restaurants That Use Them
Instant Payments Drive Profits for the Small Restaurants That Use Them
May 31, 2024  |  Faster Payments

Forty percent of the independent mom-and-pop restaurants in the U.S. that generate $10 million or less annually now use instant payment rails as their primary...

READ MORE >