Throughout 2023, more restaurants turned to kitchen automation to drive back-of-house efficiency, even as consumers have resisted the increasing automation of the industry. In October,...
In 2024, voice automation will continue to rapidly gain traction in the restaurant industry, boosting drive-thru efficiency and better meeting consumer demand for the channel,...
SoundHound is acquiring SYNQ3, a company providing restaurants with voice artificial intelligence (AI). “The deal will make SoundHound the preeminent U.S. provider of voice AI for restaurants, significantly extending...
Restaurants and solution providers are turning toward self-service kiosks to reduce their labor needs while driving higher-value purchases. Take, for instance, Carrols Restaurant Group, a...
Even when consumers are ordering restaurant meals for pickup, PYMNTS Intelligence reveals, the majority would rather not be limited to exclusively making purchases via mobile...
As the rise of digital ordering has increased the popularity of restaurant takeout, independent restaurants are rethinking their holiday season menus for off-premises optimization. In...
As new technologies take over the restaurant industry, Remy Robotics is launching an autonomous ghost kitchen that leverages this efficiency to enter the burgeoning “fast-fine”...
Olo executives told investors on the company’s third quarter 2023 earnings call on Monday (Nov. 6) that they anticipate card-present transactions to become a key growth...
As restaurants look to gain a comprehensive understanding of their customers’ behavior across channels, Noodles & Company is focused on linking in-store transactions back to...