returns

Loop and ReBound Team for Simplified Retail Returns
Loop and ReBound Team for Simplified Retail Returns
July 16, 2024  |  Retail

Returns technology providers Loop and ReBound say they are joining forces. The collaboration, announced Tuesday (July 16), lets retailers using the Loop platform access ReBound’s...

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Retailers Crack Down on ‘Serial Returners’
Retailers Crack Down on ‘Serial Returners’
June 26, 2024  |  eCommerce

As retailers grapple with the trillion-dollar returns problem, more merchants are beginning to penalize consumers for sending back items. Take Boozt, a Nordic digital department...

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ParcelLab Launches AI-Powered Tool for Forecasting, Analyzing Returns
ParcelLab Launches AI-Powered Tool for Forecasting, Analyzing Returns
June 25, 2024  |  Retail

ParcelLab has launched an artificial intelligence (AI)-powered tool that helps retailers anticipate and mitigate the financial impact of returns. By estimating inbound parcels for retailer...

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Apparel Retailers Use New AI Features to Reduce Online Returns
Apparel Retailers Use New AI Features to Reduce Online Returns
June 07, 2024  |  Retail

As clothing brands and retailers continue to struggle with the costly problem of returns, many are turning to artificial intelligence to help consumers buy products...

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Amazon and Walmart Use GenAI to Cut Vendor Costs
Amazon and Walmart Use GenAI to Cut Vendor Costs
June 07, 2024  |  Retail

As Amazon and Walmart compete for retail dominance, the two industry giants are implementing generative artificial intelligence across the supply chain to cut costs and...

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Reimbursement Backlash Forces Hemsley Out at UK’s Payment Systems Regulator
Reimbursement Backlash Forces Hemsley Out at UK’s Payment Systems Regulator
June 02, 2024  |  Regulation

The managing director of Great Britain’s Payments Systems Regulator (PSR) is reportedly stepping down. As Bloomberg News noted in a report Saturday (June 1), Chris...

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UPS Looks to Returns, Big-and-Bulky Deliveries to Boost Shipping Volumes
UPS Looks to Returns, Big-and-Bulky Deliveries to Boost Shipping Volumes
April 23, 2024  |  Earnings

UPS is looking to returns and big-and-bulky deliveries to expand its addressable market at a time when its shipping volumes have been decreasing.  The company...

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Amazon Merchants Battle Wave of Bogus Returns
Amazon Merchants Battle Wave of Bogus Returns
April 04, 2024  |  Amazon

The battle against the $101 billion returns fraud problem has reportedly taken a new turn. It involves sellers on Amazon sending off their wares, only to get “returns” that...

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Retailers’ Online Shoppers Demand Easy Returns
Retailers’ Online Shoppers Demand Easy Returns
April 01, 2024  |  eCommerce

When consumers choose which retailers to shop with online, the returns process is top of mind. By the Numbers The PYMNTS Intelligence report “The Online...

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