Stricter return policies reportedly have some shoppers rethinking their choice of retailers. As The Wall Street Journal (WSJ) reported Sunday (Dec. 1), sometimes that means...
Returns fraud is a growing global issue, costing retailers billions annually. Recent estimates suggest that fraudulent returns account for up to 13% of total returns...
Two Chinese nationals have been jailed for tricking Apple into replacing counterfeit iPhones with authentic ones. Haotian Sun and Pengfei Xue, both Chinese citizens living...
Loop has debuted a solution to help merchants offset the cost of returns and reverse logistics. Dubbed “Offset,” the solution lets brands offer their customers the...
Returns fraud and policy abuse have surged to unprecedented levels, with U.S. merchants losing an estimated $101 billion in 2023 due to these issues. In...
An integral aspect of the retail cycle, returns have surged in recent years with the growth of online channels. However, accompanying this increase in returns...
The battle against the $101 billion returns fraud problem has reportedly taken a new turn. It involves sellers on Amazon sending off their wares, only to get “returns” that...
Amazon has sued an international group known as REKK for allegedly stealing millions via fraudulent returns. The suit, filed last week in U.S. District Court in...