The Federal Trade Commission (FTC) has approved a final order against Sitejabber, the provider of an artificial intelligence (AI)-enabled consumer review platform, prohibiting the company from making or...
Online business directory Yelp has debuted several new features, including AI-powered insights to its reviews. “This year has been marked by an accelerated pace of...
Local business information platform Yelp plans to acquire auto services platform RepairPal for about $80 million in cash. The acquisition is expected to close by the end of the year,...
Amazon said Monday (Oct. 14) that it has been using legal action and other methods to combat fake reviews and prevent those reviews from being...
Yelp can continue a trademark infringement and unfair competition lawsuit against a company that advertised that it could remove “bad” reviews from the platform. A...
With so much consumer review information accessible on the go, the days of simply rolling the dice and taking a chance on a local restaurant...
Amazon’s latest offering harkens back to its roots as a bookseller. The company’s Your Books feature, announced Wednesday (Dec. 13), lets users explore all their...
Amazon has filed suit against two services it accuses of churning out bogus product reviews. “Fake reviews are primarily being driven by the emergence of an...
Amazon is testing an easier way for customers to leave feedback on purchased items, according to a report. Normally, when someone wants to rate an...