When it comes to receipt-level data, the dollars are in the details. That’s one way to summarize the value that item-level data can represent to...
Digital features are crucial to winning over the United Kingdom’s tech-savvy shoppers — and merchants know it. We find that U.K. merchants go out of...
As retailers bow under inflationary pressures, some are cutting the value of their rewards points. Tesco, the leading supermarket chain in the United Kingdom, shared...
As prices rise, restaurant chains are taking very different approaches to their rewards programs. While some brands are pulling back their rewards to avoid further...
As restaurants compete for consumers’ loyalty, many are looking beyond the typical earn-and-burn rewards programs. For instance, Starbucks, the largest restaurant company in the world,...
As restaurant brands look to boost consumers’ engagement, some are finding that the way to keep customers coming back is by putting them in charge...
As major restaurant brands look to secure consumers’ loyalty all around the world, Chipotle is expanding its Rewards program internationally. The brand announced Tuesday (June...
As restaurant brands look to wrestle back control of digital ordering from third parties, loyalty programs can be their most powerful tool, incentivizing direct ordering...
As the omicron variant of COVID-19 continues to spread, restaurants face a challenging landscape. The variant poses a one-two punch, with consumers shifting to food-at-home...