Richard Kostick

CEO Interview: Skincare Brand Takes Loyalty — and Data — Personally
CEO Interview: Skincare Brand Takes Loyalty — and Data — Personally
November 29, 2024  |  Loyalty & Rewards

For brands like 100% Pure, a high-end beauty company founded on the principle of natural, non-toxic products, the digital landscape is a challenge and opportunity....

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Tech-Enabled Solutions Put the Brakes on Returns Fraud
Tech-Enabled Solutions Put the Brakes on Returns Fraud
April 24, 2024  |  Retail

An integral aspect of the retail cycle, returns have surged in recent years with the growth of online channels. However, accompanying this increase in returns...

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AI Proves Effective in Stopping eCommerce Returns Fraud
AI Proves Effective in Stopping eCommerce Returns Fraud
March 28, 2024  |  eCommerce

Returns are a cost of doing business for all merchants. If not handled well, they can present a point of friction, disappointing customers so much...

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