Chatbots have been clunkily automating customer engagements in single-serve verticals for years. But the conversational support tools never really had that “wow” factor. For as...
Will Google’s RT-2 tool put us on the road to R2-D2? That’s what the tech giant is hoping. The company on Friday (July 28) debuted its Robotics...
At the facility that is becoming Walmart’s first warehouse to handle most products with automation, workers are getting a view of how their jobs will change....
As restaurants look to find the right balance of automation and face-to-face service, Jet’s Pizza is seeing its voice order-taking robot take off. The company shared Tuesday...
As aggregators and restaurants start to test drones and sidewalk rovers to reduce the labor cost of on-demand delivery, consumers are not convinced they can...
As robotics catch on throughout the restaurant industry, consumers are worried about losing the personal experience they look for in a restaurant. By the Numbers...
With automation increasingly catching on in the restaurant industry, PYMNTS research finds that men are twice as likely as women to have any interest in...
At Chipotle Mexican Grill, automation is slowly taking over kitchens as part of the fast-casual giant’s efforts to boost back-of-house efficiency and mitigate labor challenges....
Automation has touched and transformed many aspects of daily life. Dining and food preparation have primarily remained on the sidelines — until now. Consumers may...