self-service

The Automat Is Back, Thanks to the Rise of Self-Service (Again) 
The Automat Is Back, Thanks to the Rise of Self-Service (Again) 
February 03, 2024  |  Automated Retail

Self-service technology is bringing us full-circle — the automat seems to be making a comeback around the world.  The automat, which readers may know only...

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QSRs Add Hundreds of Kiosks to Increase Efficiency and Check Sizes
QSRs Add Hundreds of Kiosks to Increase Efficiency and Check Sizes
December 04, 2023  |  ResTech

Restaurants and solution providers are turning toward self-service kiosks to reduce their labor needs while driving higher-value purchases. Take, for instance, Carrols Restaurant Group, a...

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Presto Cuts 17% of Staff as Restaurant Customers Reject Impersonal Experiences
Presto Cuts 17% of Staff as Restaurant Customers Reject Impersonal Experiences
November 21, 2023  |  ResTech

As Presto sees declines in its on-premise technologies amid shifts in consumers’ digital dining expectations, the company is making major layoffs and reinvesting in its...

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Schnucks Taps Instacart’s Smart Carts as Self-Service Expands
Schnucks Taps Instacart’s Smart Carts as Self-Service Expands
July 19, 2023  |  Technology

As grocers look to meet consumers’ demand for self-service options — and cut their labor costs in the process — Schnucks is gearing up to...

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Olo Brings Its Olo Pay Service to Fast-Food Kiosks
Olo Brings Its Olo Pay Service to Fast-Food Kiosks
July 13, 2023  |  Restaurant innovation

Restaurant technology platform Olo has begun offering card-present processing through its Olo Pay service. The company announced the launch in a news release Thursday (July 13), part of...

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Grocer Add Self-Serve Meals to Cut Costs and Boost Margins
Grocer Add Self-Serve Meals to Cut Costs and Boost Margins
April 18, 2023  |  Retail

At the supermarket, self-service is no longer just for checkout. In an effort to boost margins by lowering their labor costs, grocers are looking to...

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Consumers Like Payments Choice but Not Payments Clutter at Checkout
Consumers Like Payments Choice but Not Payments Clutter at Checkout
March 03, 2023  |  Buy Now Pay Later

Digital wallets, buy now, pay later (BNPL) and a wide range of credit cards and apps compete for space at the checkout, adding friction to...

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Grocers Tap Self-Service to Save Labor Across Supply Chain
Grocers Tap Self-Service to Save Labor Across Supply Chain
December 21, 2021  |  Unattended Retail

In the face of today’s labor challenges, grocers are increasingly embracing self-service technologies to maximize efficiency every step of the way. Take Ahold Delhaize’s subsidiary...

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Domino’s Looks to Outsource Delivery to Customers With Self-Pickup of Pizzas
Domino’s Looks to Outsource Delivery to Customers With Self-Pickup of Pizzas
November 04, 2021  |  Delivery

With digital off-premise ordering remaining elevated even as labor conditions make it difficult for restaurants to meet demand, Domino’s is looking for ways to reduce...

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