As is often the case with technology adoption, small business (SMB) owners are seeking services and solutions that offer the same convenience and optimized user...
There’s not much argument against self-checkout systems as a means of improving the customer experience. But at least a temporary blowback to the technology has...
We all have certain moods and comfort zones when shopping. For some purchases – costly designer fashion and jewelry, luxury cars and major household goods,...
It’s among the most successful businesses in human history, but even mighty McDonald’s can make a colossal blunder. People were not lovin’ it, for instance,...
Subscription commerce is all the rage and shows every sign of continued growth in the next decade. Churn remains a challenge in the space, however –...
Retail innovation comes from various places – and for the new decade, that includes quick-service restaurants (QSRs), the site of massive technological change. Self-service kiosks...
USA Technologies (USAT), a cashless payments and software services company for the self-service retail market, has announced upgrades to its Seed Delivery software. The software...
U.S. consumers are increasingly turning to digital technology to place food orders. A recent study found online food delivery orders increased nearly 15 percent since...
Facial recognition tech could give the old restaurant axiom “service with a smile” a whole new meaning, by allowing customers to reorder meals with just...