shopping

How consumers find what they want to buy and buy it in a world that is no longer defined by a physical place but what a consumer wants to buy and how she wants to buy it. Connected devices and the integration of payments into this now digital-led shopping journey is creating new ways for merchants and consumers to interact and disrupting traditional retail business models.

British Retail Sales Dampened by Consumers Waiting for Bargains
British Retail Sales Dampened by Consumers Waiting for Bargains
December 20, 2024  |  Retail

While retail sales in Great Britain rose in November, analysts said the results were dampened by consumers waiting for bargains. Retail sales rose by 0.2%...

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Fewer Americans Shopped Black Friday Despite Record Spending
Fewer Americans Shopped Black Friday Despite Record Spending
December 04, 2024  |  Retail

America’s biggest retailers kicked off the holiday shopping season with record spending. However, the actual number of people shopping during the Thanksgiving-to-Cyber-Monday stretch declined slightly...

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Holiday Shoppers Wait for Deals Before Buying
Holiday Shoppers Wait for Deals Before Buying
November 29, 2024  |  Retail

Early results from this year’s holiday shopping season reportedly suggest that consumers are waiting for deals before buying. Shoppers are focused on promotions and are...

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Shoppers Embrace AI Tools in Search for Black Friday Bargains
Shoppers Embrace AI Tools in Search for Black Friday Bargains
November 27, 2024  |  News

Shoppers are reportedly embracing artificial intelligence (AI) and other digital tools as they search for Black Friday bargains. OpenAI’s ChatGPT, PayPal’s Honey app, Perplexity AI’s search and shopping features, and Weever.AI’s product...

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Mastercard Debuts Shopping Experiences Supporting Small Businesses
Mastercard Debuts Shopping Experiences Supporting Small Businesses
November 25, 2024  |  Mastercard

Mastercard will launch an immersive shopping experience in Fort Langley, British Columbia, Canada, that aims to support small businesses. The shopping experience will include a...

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J.P. Morgan Weighs In on Retail’s Three Big Moments of Truth
J.P. Morgan Weighs In on Retail’s Three Big Moments of Truth
November 25, 2024  |  Retail

We all heard the saying as kids when parents and teachers offered up these words of wisdom: You only get one chance to make a...

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41% of Zillennials Prioritize Price Over Brand Loyalty in Shopping
41% of Zillennials Prioritize Price Over Brand Loyalty in Shopping
November 11, 2024  |  Consumer Insights

Zillennials — who were born between 1991 and 1999 — are reshaping the retail market with a blend of millennial values and Generation Z’s tech-savviness....

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Amazon Combines Fulfillment Networks to Better Compete in Grocery Business
Amazon Combines Fulfillment Networks to Better Compete in Grocery Business
November 08, 2024  |  Amazon

Amazon is reportedly combining the fulfillment networks of its Whole Foods Market and Amazon Fresh stores to better compete in the grocery business. By doing...

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Clarity Is Key: The Link Between Transparent Billing and Chargeback Reduction
Clarity Is Key: The Link Between Transparent Billing and Chargeback Reduction
October 23, 2024  |  Digital Payments

  Unexpected charges are a reality that 30% of consumers experienced in just the last 12 months. These charges could include either outright fraud or...

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