shopping

How consumers find what they want to buy and buy it in a world that is no longer defined by a physical place but what a consumer wants to buy and how she wants to buy it. Connected devices and the integration of payments into this now digital-led shopping journey is creating new ways for merchants and consumers to interact and disrupting traditional retail business models.

Brand Loyalty Falters as High Inflation Continues, Study Finds
Brand Loyalty Falters as High Inflation Continues, Study Finds
April 05, 2023  |  Consumer Insights

High inflation has made consumers cut back on everything but the necessities, and an unexpected characteristic has hit the chopping block: loyalty. PYMNTS’ data finds...

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Albertsons Goes After Consumers’ Health Benefits Spending with New Partnerships
Albertsons Goes After Consumers’ Health Benefits Spending with New Partnerships
March 31, 2023  |  Connected Economy

Albertsons Companies has set its sight on an untapped pool of funds — consumers’ health benefits. The grocery giant, which has more than 2,200 stores across...

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Grocers Boosted Digital Adoption by 27% in the Last Year
Grocers Boosted Digital Adoption by 27% in the Last Year
March 29, 2023  |  eCommerce

Grocers’ efforts to drive digital engagement have led to a surge in online food purchases. The Context Leading grocers have been expanding their digital businesses,...

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Easter Spending Projected to Hit Record $24 Billion
Easter Spending Projected to Hit Record $24 Billion
March 20, 2023  |  Retail

Americans will spend a record $24 billion on Easter this year despite ongoing economic pressures. According to a survey released Monday (March 20) by the National Retail Federation (NRF),...

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Temu Parent’s Merchandise Sales Fall 29% Amid China’s Slow Recovery
Temu Parent’s Merchandise Sales Fall 29% Amid China’s Slow Recovery
March 20, 2023  |  Retail

China’s PDD Holdings is the latest company feeling the effects of the country’s COVID recovery. On Monday (March 20), the eCommerce firm released quarterly and full-year earnings showing its...

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DoorDash Expands Grocery Offerings as Supermarkets Tap Robotics
DoorDash Expands Grocery Offerings as Supermarkets Tap Robotics
March 17, 2023  |  Retail

This week in grocery, DoorDash adds merchants, and Co-op taps delivery robotics and retailers automate inventory. DoorDash, the United States’ leading aggregator, has been leveraging grocery to...

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Grabango: The Next Generation of Shopping Is Checkout-Free
Grabango: The Next Generation of Shopping Is Checkout-Free
March 17, 2023  |  Retail

As self-checkout evolves, point-of-sale tech startup Grabango maintains all future shopping will be autonomous. In an interview with PYMNTS, the company’s Chief Revenue Officer Andy Radlow said that...

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An Insider on Why Instant Checkout Is a Deal-Maker for Consumers
An Insider on Why Instant Checkout Is a Deal-Maker for Consumers
March 17, 2023  |  Real-Time Payments

Four out of five Americans are interested in faster options to pay businesses for goods and services — an interest that is likely to grow,...

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Grocers Come Up Against 26% Awareness Gap with Digital Promotions
Grocers Come Up Against 26% Awareness Gap with Digital Promotions
March 16, 2023  |  Retail

Grocers’ efforts to drive sales with digital deals may go unnoticed by consumers. The Context As economic pressures have prompted many consumers to reevaluate their...

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