shopping

How consumers find what they want to buy and buy it in a world that is no longer defined by a physical place but what a consumer wants to buy and how she wants to buy it. Connected devices and the integration of payments into this now digital-led shopping journey is creating new ways for merchants and consumers to interact and disrupting traditional retail business models.

PYMNTS Intelligence: Leveraging Omnichannel BNPL to Boost Revenues and Customer Loyalty
PYMNTS Intelligence: Leveraging Omnichannel BNPL to Boost Revenues and Customer Loyalty
January 12, 2023  |  Buy Now Pay Later

Omnichannel shopping was on full display this holiday season, with buy now, pay later (BNPL) playing a starring role against a backdrop of economic turbulence....

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Small Business Survival May Hinge on Digital Payment Features
Small Business Survival May Hinge on Digital Payment Features
January 12, 2023  |  B2B Payments

The holiday shopping season is so important to retailers that it has become a matter of survival for many. One in four businesses believes recent...

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Digital Payment Growth Threatens EU Consumers’ Cash Usage
Digital Payment Growth Threatens EU Consumers’ Cash Usage
January 11, 2023  |  Cash

Around a third of eurozone consumers have reduced their cash usage compared to pre-pandemic levels. According to the results of a recent European Central Bank...

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Shoppers Expect Seamless BNPL Checkout Both Online and In-Store
Shoppers Expect Seamless BNPL Checkout Both Online and In-Store
January 11, 2023  |  Buy Now Pay Later

Shoppers are returning to physical stores this holiday season, but digital habits adopted during the pandemic show no signs of abating. More than three-quarters of...

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Women’s Apparel Slump Drives Retail Rethink of Cross-Channel Strategies
Women’s Apparel Slump Drives Retail Rethink of Cross-Channel Strategies
January 10, 2023  |  Retail

Retooling cross-channel shopping options could be a key strategy for women’s clothing retailers weathering the economic climate. Data from PYMNTS’ ConnectedEconomy™ report “The Gender Divide” demonstrates...

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Amazon’s Buy With Prime Sets Sights on Off-Platform Payments Ubiquity
Amazon’s Buy With Prime Sets Sights on Off-Platform Payments Ubiquity
January 10, 2023  |  Retail

Job cuts and slowing growth aside, Amazon’s payments ubiquity march — reaching well beyond its own platform — continues unabated. By making Buy With Prime available...

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Abercrombie & Fitch Sees Record Q4 in Women’s Apparel
Abercrombie & Fitch Sees Record Q4 in Women’s Apparel
January 09, 2023  |  Retail

Abercrombie & Fitch has boosted its fourth-quarter outlook, driven by record demand for women’s apparel. The retailer of apparel and accessories for men, women and children...

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Rite Aid CEO Departs and Ailing Drug Store Chain Names Interim Leader
Rite Aid CEO Departs and Ailing Drug Store Chain Names Interim Leader
January 09, 2023  |  Retail

Rite Aid has appointed an interim CEO as the company deals with a “dynamic environment.” Elizabeth “Busy” Burr, a member of the company’s board of directors,...

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Grocers to Retreat from Risky Tech Bets Amid Economic Uncertainty
Grocers to Retreat from Risky Tech Bets Amid Economic Uncertainty
January 06, 2023  |  Shopping

With economic challenges requiring a focus on near-term profitability, grocers are rethinking their technology investments. Retail giant Amazon, for one, appears to be reconsidering the costs...

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