shopping

How consumers find what they want to buy and buy it in a world that is no longer defined by a physical place but what a consumer wants to buy and how she wants to buy it. Connected devices and the integration of payments into this now digital-led shopping journey is creating new ways for merchants and consumers to interact and disrupting traditional retail business models.

An Insider on Iceland’s First Cashierless Store
An Insider on Iceland’s First Cashierless Store
February 16, 2023  |  Retail

Two-thirds of retailers are investing greater resources into more convenient payment and checkout options, as consumers cite it as one of their top five checkout...

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Instagram Ending Live Shopping as It Shifts to Other Experiences
Instagram Ending Live Shopping as It Shifts to Other Experiences
February 15, 2023  |  Shopping

Instagram will stop offering its users live shopping on March 16. Get the Full Story Complete the form to unlock this article and enjoy unlimited...

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Ahold CFO Says 10B Personalized Offers Drove Record Digital Engagement
Ahold CFO Says 10B Personalized Offers Drove Record Digital Engagement
February 15, 2023  |  Earnings

Ahold Delhaize is combating inflation-related belt-tightening by leveraging customer data to offer targeted rewards. Get the Full Story Complete the form to unlock this article...

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The Consumer Convenience Mandate: Why Kiosks Should Not Be Grocers’ Only Innovations
The Consumer Convenience Mandate: Why Kiosks Should Not Be Grocers’ Only Innovations
February 08, 2023  |  Retail

If consumers’ feelings are any indication, the immediate cost-cutting benefits grocers can receive from reduced personnel may be better spent on loyalty-focused innovations. Get the...

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Instacart Deploys Scan & Pay as In-Store Shoppers Demand Digitization
Instacart Deploys Scan & Pay as In-Store Shoppers Demand Digitization
February 06, 2023  |  Retail

Instacart’s first Scan & Pay checkout deployment comes as in-store mobile features catch on among grocers. Get the Full Story Complete the form to unlock...

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Curbside Grocery Grows as Supermarkets Look to Replicate Gas Station-style Convenience
Curbside Grocery Grows as Supermarkets Look to Replicate Gas Station-style Convenience
February 06, 2023  |  Retail

As grocers look to maximize convenience, curbside pickup is emerging as the fast and favorite method. Get the Full Story Complete the form to unlock...

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Brazil, India, Mexico and UAE Lead Gains in Online Shopping Satisfaction
Brazil, India, Mexico and UAE Lead Gains in Online Shopping Satisfaction
February 06, 2023  |  Retail

Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required....

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7.2% of US Consumers Buy Groceries Online
7.2% of US Consumers Buy Groceries Online
February 06, 2023  |  Shopping

Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required....

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Amazon Takes a Bite Out of Traditional Grocery Sales
Amazon Takes a Bite Out of Traditional Grocery Sales
February 03, 2023  |  Retail

Grocers may want to watch their backs because Amazon is gunning to grow its share. Get the Full Story Complete the form to unlock this...

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