shopping

How consumers find what they want to buy and buy it in a world that is no longer defined by a physical place but what a consumer wants to buy and how she wants to buy it. Connected devices and the integration of payments into this now digital-led shopping journey is creating new ways for merchants and consumers to interact and disrupting traditional retail business models.

Macy’s Embraces Customers’ Return to Brick-and-Mortar Stores
Macy’s Embraces Customers’ Return to Brick-and-Mortar Stores
May 26, 2022  |  Retail

While many retailers are content with having their customers shop online for what they need, Macy’s says it’s happy to see its customers coming back...

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Click-and-Collect Sparks In-Store Sales In Australia
Click-and-Collect Sparks In-Store Sales In Australia
May 25, 2022  |  Shopping

In-store and curbside pickup — also known as “click-and-collect” options — are helping Australian merchants boost their bottom lines. Not only did roughly three in...

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Urban Outfitters Sees Increased Foot Traffic, Dip in eCommerce Sales
Urban Outfitters Sees Increased Foot Traffic, Dip in eCommerce Sales
May 25, 2022  |  Retail

With most COVID-19 pandemic restrictions lifted across North America and Europe, shoppers returned to Urban Outfitters stores in big numbers in the first quarter of...

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Memberships, Digital Sales Jump for BJ’s As More Shoppers Hunt for Bargains
Memberships, Digital Sales Jump for BJ’s As More Shoppers Hunt for Bargains
May 19, 2022  |  Retail

With the push to make the most of every dollar more pronounced than ever amid inflation levels that haven’t been seen since the 1980s, BJ’s...

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1 in 5 Consumers Swap to Cash or Debit When Asked to Pay a Credit Card Surcharge
1 in 5 Consumers Swap to Cash or Debit When Asked to Pay a Credit...
May 18, 2022  |  Credit Cards

Nineteen percent of consumers have been asked to pay a surcharge but decided to use another payment method instead. “Credit Card Surcharges,” a PYMNTS and...

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TikTok, Foursquare Partner to Garner In-Store Visit Data
TikTok, Foursquare Partner to Garner In-Store Visit Data
May 11, 2022  |  Retail

TikTok and Foursquare are partnering on an effort to help sellers and advertisers gather more data about in-store visits across the U.S. and Canada through...

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Data: Nearly Half of Online Marketplace Sellers See Social Media as Hub for Future Growth
Data: Nearly Half of Online Marketplace Sellers See Social Media as Hub for Future Growth
May 11, 2022  |  eCommerce

Smaller sellers have leveraged online marketplace platforms to take advantage of the ongoing shift to digital and reach more buyers in new markets. Yet 40%...

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One in Four Consumers See Curbside Pickup as Top Differentiator for eGrocers
One in Four Consumers See Curbside Pickup as Top Differentiator for eGrocers
May 10, 2022  |  Commerce

Grocery shoppers want to be able to get their groceries quickly and conveniently online without springing for high-cost delivery options. Curbside pickup provides a happy...

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Designer Brands Unveils Immersive ‘Warehouse Reimagined’ Concept
Designer Brands Unveils Immersive ‘Warehouse Reimagined’ Concept
May 10, 2022  |  Retail

Designer Brands Inc., the parent company of shoe retailer DSW Designer Shoe Warehouse, joined the immersive, experience-based retail trend with the debut of its Warehouse...

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