shopping

How consumers find what they want to buy and buy it in a world that is no longer defined by a physical place but what a consumer wants to buy and how she wants to buy it. Connected devices and the integration of payments into this now digital-led shopping journey is creating new ways for merchants and consumers to interact and disrupting traditional retail business models.

Shoppers Still Buying New Clothes Despite Budget Pressures
Shoppers Still Buying New Clothes Despite Budget Pressures
March 22, 2024  |  Retail

As consumers’ budgetary pressures prompt many to cut back on nonessential purchases, PYMNTS Intelligence research finds that shoppers still splurge on the clothing they want....

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Visa: Behind-the-Scenes Collaboration Needed to Create eCommerce ‘Magic’ for Small Businesses
Visa: Behind-the-Scenes Collaboration Needed to Create eCommerce ‘Magic’ for Small Businesses
March 21, 2024  |  SMBs

On the face of it, eCommerce has all the hallmarks of magic, especially for small to medium-sized businesses. Imagine: You’re out to lunch with a...

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Merchants Leverage Split-Pay Plans to Drive Spending With High-Income Shoppers
Merchants Leverage Split-Pay Plans to Drive Spending With High-Income Shoppers
March 20, 2024  |  Consumer Insights

As brands and retailers look for ways to win the spending of their highest-value customers, PYMNTS Intelligence research found that installment plans linked to bank-issued...

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Mind the Gap: Hiding Digital Features Costs UK Merchants Sales
Mind the Gap: Hiding Digital Features Costs UK Merchants Sales
March 20, 2024  |  VISA

Integrating online features and in-store shopping is reshaping the shopping experience in the U.K. However, more than one-quarter of U.K. merchants don’t offer the digital...

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DoorDash Says Consumers’ Instant Demand Now Includes Beauty Products
DoorDash Says Consumers’ Instant Demand Now Includes Beauty Products
March 18, 2024  |  Retail

As DoorDash aims to shift its focus from just restaurant delivery to on-demand fulfillment overall, the aggregator is expanding its beauty selection to drive adoption...

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‘Barbie’ Came up Short at the Oscars, but the Brand Can Outperform in 2024
‘Barbie’ Came up Short at the Oscars, but the Brand Can Outperform in 2024
March 12, 2024  |  Retail

Even though Hollywood’s incarnation of Barbie took home just one Academy Award this week, the famous figurine is well positioned for another year of solid sales. As PYMNTS...

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Retailers Grapple With Mounting Pressures as Middle Class Takes a Hit
Retailers Grapple With Mounting Pressures as Middle Class Takes a Hit
March 08, 2024  |  Retail

As ongoing economic pressures shrink the middle class, retailers are being challenged to either cut prices and step up their deals and discounts or make...

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New Research: Card-Linked Offers Reaching Top Earners and Gen Z
New Research: Card-Linked Offers Reaching Top Earners and Gen Z
March 05, 2024  |  Merchant Innovation

The end of 2023 provided little reprieve from rising prices, even as the impending holidays encouraged consumers to manage spending. The need to save made...

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Gen Z and Millennials Want AI-Enabled Shopping Experiences
Gen Z and Millennials Want AI-Enabled Shopping Experiences
March 04, 2024  |  Artificial Intelligence

Many consumers may still be hesitant about the future of artificial intelligence (AI) in commerce, but PYMNTS Intelligence research has found that young consumers are...

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