Webrooming, before the pandemic, was a full-on retailing trend. But as the pandemic-driven digital shift gains traction, retailers have to be wondering if consumers will...
In 2014, it was hard to pick up any article about retail and not end up reading an obituary for the mall. It was the...
It can be challenging to recall the fear brick-and-mortar retailers had of mobile commerce seven to 10 years ago. Those merchants often viewed consumers walking...
“It is not about changing the swipe or dip to a tap; it’s about using a [smart]phone to do things that you could not otherwise do.”...
Generation Z (ages 18 to 26) is leading the charge when it comes to the adoption and frequent usage of omnichannel shopping in the U.S....
Two years ago “showrooming” was something of a boogey-man for brick-and-mortar retailers. In 2012, analysts were writing the early drafts of Best Buy’s obituary, mostly...
In the struggle between online and in-store shopping, the advantage has shifted to bricks-and-mortar retailers, according to GfK’s 2014 FutureBuy shopping habits study — at...
Macy’s is launching its own mobile image-recognition app designed to let customers easily search for items on its ecommerce site by submitting a photo of...