PYMNTS-MonitorEdge-May-2024

Southwest Airlines

DOT Launches Inquiry Into Rewards Programs of 4 Airlines
DOT Launches Inquiry Into Rewards Programs of 4 Airlines
September 05, 2024  |  Loyalty & Rewards

The Department of Transportation (DOT) has launched an inquiry into the rewards programs of the four largest U.S. airlines, saying it aims to protect customers from...

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Paycheck-to-Paycheck Vacationers Seize on Travel Discounts
Paycheck-to-Paycheck Vacationers Seize on Travel Discounts
July 15, 2024  |  Travel Payments

As budget-strapped consumers look for ways to afford travel this summer, many are seeking discounts for everything from airfare to attractions. Paycheck-to-paycheck consumers want to...

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Southwest Expects Lower Pricing Power as Airlines Add Capacity
Southwest Expects Lower Pricing Power as Airlines Add Capacity
June 26, 2024  |  Transportation

Southwest Airlines is experiencing reduced pricing power because airlines have added flights and seats. The company said in a Wednesday (June 26) filing with the...

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Domestic Airlines Struggle as Consumers Embrace Global Travel
Domestic Airlines Struggle as Consumers Embrace Global Travel
August 03, 2023  |  Travel Payments

This summer has brought a travel boom. Just not in the way airlines might have expected. As Bloomberg News reported Thursday (Aug. 3), travelers seem to want to...

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Southwest Gets Cloud Help From Amazon After Mass Flight Grounding
Southwest Gets Cloud Help From Amazon After Mass Flight Grounding
March 08, 2023  |  Technology

After a wave of flight cancellations last year, Southwest Airlines is seeking Amazon’s assistance. The tech giant announced Wednesday (March 8) that Southwest had chosen...

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Airlines’ Descent Into Logistical Chaos Puts Focus on Refund Solutions
Airlines’ Descent Into Logistical Chaos Puts Focus on Refund Solutions
January 04, 2023  |  Disbursements

After years of disruptions, airlines still haven’t gotten the “hassle-free” part of refunds right. While the pandemic battered the travel industry as a whole, airlines...

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Refunds Put Southwest Airlines Customer Service to Test
Refunds Put Southwest Airlines Customer Service to Test
December 29, 2022  |  Travel Payments

Southwest Airlines is inviting customers to send it requests for refunds and reimbursement of alternate travel expenses.  The beleaguered airline has set up a page...

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Airline Stocks Get Bounce From Strong Booking Trends That Defy War, COVID-19 and Cost
Airline Stocks Get Bounce From Strong Booking Trends That Defy War, COVID-19 and Cost
March 15, 2022  |  Travel Payments

Airplanes have a primary function: the ability to go up and down. So it is with the outlook for air travel in 2022 —one week...

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Today in the Connected Economy: Parking Operators Trying to Combat QR Code Fraud; Trax, Raistone Partner on Invoice Payment Extensions
Today in the Connected Economy: Parking Operators Trying to Combat QR Code Fraud; Trax, Raistone...
February 18, 2022  |  Connected Economy

Today in the connected economy, Massmart enhances eCommerce offerings in South Africa thanks to a partnership with Mastercard, and Nepal becomes the first country outside...

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