PYMNTS-MonitorEdge-May-2024

student loans

CFPB: Student Loan Servicers’ Autopay Errors ‘Completely Unacceptable’
CFPB: Student Loan Servicers’ Autopay Errors ‘Completely Unacceptable’
November 19, 2024  |  CFPB

The Consumer Financial Protection Bureau (CFPB) is seeing cases in which student loan servicers are withdrawing incorrect amounts from borrowers’ bank accounts and making other...

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CFPB Urges Greater Accountability for Student Loan Servicers
CFPB Urges Greater Accountability for Student Loan Servicers
November 15, 2024  |  CFPB

The Consumer Financial Protection Bureau (CFPB) is urging legislators and other policymakers to make reforms that it said would improve student loan servicing. The regulator wants...

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CFPB Sues Climb Credit and 1/0, Alleging ‘False Promises’ to Borrowers
CFPB Sues Climb Credit and 1/0, Alleging ‘False Promises’ to Borrowers
October 17, 2024  |  CFPB

The Consumer Financial Protection Bureau (CFPB) sued student lender Climb Credit and investment firm 1/0 Thursday (Oct. 17), alleging they provided potential borrowers with false...

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CFPB Accuses Ejudicate of Conducting ‘Sham’ Student Loan Arbitrations
CFPB Accuses Ejudicate of Conducting ‘Sham’ Student Loan Arbitrations
October 10, 2024  |  CFPB

The CFPB has barred dispute resolution platform Ejudicate from arbitrating disputes about consumer financial products. The ban came after the Consumer Financial Protection Bureau (CFPB) found that the company...

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Service Members’ Complaints About Student Loans Rise, CFPB Says
Service Members’ Complaints About Student Loans Rise, CFPB Says
September 24, 2024  |  Loans

Student loans account for a growing number of complaints service members and veterans make about financial products. While consumers in general began filing more complaints...

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SoFi Wants Tech Platform to Be AWS of Financial Services
SoFi Wants Tech Platform to Be AWS of Financial Services
July 30, 2024  |  Earnings

SoFi Technologies’ leadership wants the company to become the “Amazon Web Services” (AWS) of FinTech. What that means is a lot of investment into technology...

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FTC: Federal Court Freezes Assets of USA Student Debt Relief
FTC: Federal Court Freezes Assets of USA Student Debt Relief
July 22, 2024  |  Legal

The Federal Trade Commission (FTC) said Monday (July 22) that a federal court halted the operations and froze the assets of the operators of USA Student Debt...

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Discover to Sell $10.1 Billion Private Student Loan Portfolio
Discover to Sell $10.1 Billion Private Student Loan Portfolio
July 17, 2024  |  Loans

Discover Financial Services plans to sell its $10.1 billion private student loan portfolio. The company’s Discover Bank entered into an agreement to sell the portfolio to one...

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CFPB Finds Failures in Loan Collection and Medical Credit Cards
CFPB Finds Failures in Loan Collection and Medical Credit Cards
July 02, 2024  |  CFPB

The companies collecting Americans’ student loans, auto loans and medical payments have some work to do. That’s according to a report issued Tuesday (July 2) by the Consumer...

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