subscriber churn

39% of Millennials Say They’ve Used BNPL as a Payment Option in the Last Year
39% of Millennials Say They’ve Used BNPL as a Payment Option in the Last Year
September 30, 2024  |  BNPL

Buy now, pay later (BNPL) has emerged as a compelling payment option, particularly among millennials. This shift presents an opportunity for subscription merchants to enhance...

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Merchants Lean into New Subscription Features to Regain Consumers
Merchants Lean into New Subscription Features to Regain Consumers
October 31, 2023  |  Subscription Commerce

Most retail subscription products saw subscriber declines in the last year across demographic groups and subscription modalities, causing top providers to redouble efforts to regain...

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Peloton Faces Declining User Engagement and Challenges Amid Subscriber Concerns
Peloton Faces Declining User Engagement and Challenges Amid Subscriber Concerns
October 19, 2023  |  Subscription Commerce

Fitness company Peloton is grappling with a decline in engagement, leading to a shrinking user base. The trend has prompted Bank of America to downgrade Peloton’s rating to...

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The Decline of Traditional TV: Streaming Takes Over
The Decline of Traditional TV: Streaming Takes Over
August 15, 2023  |  Subscriptions

The days of sitting down to enjoy your favorite television show on traditional broadcast or cable are rapidly declining. For the first time, the total...

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Disney+ Streaming Service Sheds 7.4% of Subscribers in Q3
Disney+ Streaming Service Sheds 7.4% of Subscribers in Q3
August 10, 2023  |  Earnings

Disney+ streaming service subscribers fell in the fiscal third quarter, even as The Walt Disney Co. made plans to raise monthly fees, crack down on...

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Butter Raises $22M to Help Subscription Merchants Combat Accidental Churn
Butter Raises $22M to Help Subscription Merchants Combat Accidental Churn
January 12, 2023  |  Investments

FinTech Butter Payments has raised $22 million in Series A funding to fight accidental churn. Accidental churn — in which payments are falsely declined in...

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Blue Apron Announces Layoffs as Subscribers Rein in Spending
Blue Apron Announces Layoffs as Subscribers Rein in Spending
December 09, 2022  |  Subscriptions

Blue Apron has announced that it is laying off about 10% of its corporate staff. The meal kit company shared the news in a press release Thursday (Dec....

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How Subscription Providers Can Prevent Churn With Positive Experiences
How Subscription Providers Can Prevent Churn With Positive Experiences
May 24, 2022  |  Subscription Commerce

Subscription-based businesses flourished during the pandemic as consumers largely confined to their homes sought ways to entertain themselves or continue buying deliverable items they needed...

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The Best Way to Keep Subscribers Loyal May Be to Set Them Free
The Best Way to Keep Subscribers Loyal May Be to Set Them Free
May 20, 2022  |  Subscription Commerce

Consumers have started to rethink their finances, and subscriptions may be the first to go as they decide which to keep and which to quit....

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