subscription commerce

The use of a recurring, usually monthly, payment business model so consumers and businesses can access products and services on a regular basis. The most popular subscription commerce businesses are streaming services (e.g. Spotify, Netflix), digital media (e.g. Wall Street Journal, Bloomberg), “box of the month” categories (e.g. StitchFix, Barkbox, FabFitFun). Businesses use the subscription commerce model to make access to valuable products more affordable by eliminating the need to make a one-time purchase, e.g. Salesforce, Microsoft Office, fraud and security software).

Subscription Merchants Alienate Their Best Customers With Excessive Marketing
Subscription Merchants Alienate Their Best Customers With Excessive Marketing
March 15, 2024  |  Subscriptions

To maintain the loyalty of retail subscriptions’ best customers, PYMNTS Intelligence findings show, it is essential to maintain a light touch. By the Numbers The...

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Online Shoppers Who Skip Auto-Fill Subscriptions Want Control Over Their Time
Online Shoppers Who Skip Auto-Fill Subscriptions Want Control Over Their Time
March 05, 2024  |  eCommerce

For eCommerce customers who prefer to shop at will versus scheduling auto-fill deliveries, PYMNTS Intelligence reveals, having control over how they use their time each...

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Spotify Expands Audiobook Offerings as Competitive Pricing Drives Consumer Engagement
Spotify Expands Audiobook Offerings as Competitive Pricing Drives Consumer Engagement
March 05, 2024  |  Subscription Commerce

With more readers turning to digital platforms for their literary fix, demand for audiobooks continues to soar.  Against this backdrop, subscription services are seizing the...

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Coupang Q4: Farfetch Acquisition Opens Door to Untapped Luxury Goods Market
Coupang Q4: Farfetch Acquisition Opens Door to Untapped Luxury Goods Market
February 27, 2024  |  eCommerce

Korean eCommerce giant Coupang announced fourth-quarter earnings on Tuesday (Feb. 27), reporting a year of accelerated growth, record profits and a strong cash balance of over...

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Report: Amazon Plans to Shelve Ad-Supported Streaming Service Freevee
Report: Amazon Plans to Shelve Ad-Supported Streaming Service Freevee
February 21, 2024  |  Amazon

Amazon is reportedly planning to discontinue Freevee, its free, ad-supported streaming service. The move comes as part of a broader effort by Amazon to focus...

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Ordergroove Teams With commercetools to Promote Flexible Subscriptions
Ordergroove Teams With commercetools to Promote Flexible Subscriptions
February 14, 2024  |  Partnerships

Subscription solution provider Ordergroove has launched a partnership with composable commerce firm commercetools.  The integration of the companies lets brands and retailers unlock recurring revenue while helping commercetools...

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Google One Surpasses 100 Million Subscribers After Adding AI Option
Google One Surpasses 100 Million Subscribers After Adding AI Option
February 09, 2024  |  Google

Google One, the tech giant’s subscription program, has surpassed 100 million subscribers. “We just crossed 100M Google One subscribers! Looking forward to building on that...

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1 in 10 Consumers Use Online Shopping to Manage Expenses
1 in 10 Consumers Use Online Shopping to Manage Expenses
February 09, 2024  |  eCommerce

Time is money, and consumers are constantly seeking ways to make their lives more efficient. One area where this is particularly evident is in the...

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Report: Disney+ Begins Crackdown on Password Sharing in US
Report: Disney+ Begins Crackdown on Password Sharing in US
February 07, 2024  |  Streaming

Disney+ has reportedly begun taking steps to prevent password sharing among its U.S. subscribers. The streaming service began sending out emails on Wednesday (Feb. 7) notifying...

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