The 2022 Restaurant Digital Divide Report

Study Finds Millennials Trade Food, Restaurant Quality to Keep Eating Out
Study Finds Millennials Trade Food, Restaurant Quality to Keep Eating Out
December 20, 2022  |  Restaurant innovation

The pandemic pushed many restaurants to reduce service or raise prices, which led many consumers to reduce their frequency of dining out. Baby boomers and...

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Recipe for Success: Why Restaurants Should Cater to Prospective Customers
Recipe for Success: Why Restaurants Should Cater to Prospective Customers
November 23, 2022  |  Restaurant innovation

An estimated 66 million consumers, or 34% of restaurant patrons, tried a new restaurant for the first time in late September and early October. Between...

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Restaurants’ Apps and Sites Take a Bite Out of Aggregators
Restaurants’ Apps and Sites Take a Bite Out of Aggregators
October 26, 2022  |  Restaurant innovation

In the last decade — particularly during the pandemic’s peak — third-party food aggregators have dominated digital ordering and fulfillment in the restaurant space. The...

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Aggregators Account for Only 2.5% of Restaurant Orders
Aggregators Account for Only 2.5% of Restaurant Orders
September 22, 2022  |  Restaurant innovation

As nearly 4 in 10 consumers used food aggregators in the 30 days before our survey, it might seem that these purchases comprise a considerable...

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