The Data Point

The Data Point: SMBs Worldwide Cut Shopping Friction by 54% Year Over Year in 2021
The Data Point: SMBs Worldwide Cut Shopping Friction by 54% Year Over Year in 2021
May 27, 2022  |  SMBs

Let your mind wander back to 2020. Things looked grim for millions of small and medium-sized businesses (SMBs) worldwide as the pandemic left them disconnected...

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The Data Point: 40% of Grocery Shoppers Likely to Drop a Merchant Over Trust Issues
The Data Point: 40% of Grocery Shoppers Likely to Drop a Merchant Over Trust Issues
May 26, 2022  |  eCommerce

Some of us remember the world before eCommerce became an always-open virtual megastore with everything. As much as people love physical stores, eCommerce has major...

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The Data Point: 36% of Shoppers Keen on Tailored Online Shopping Experiences
The Data Point: 36% of Shoppers Keen on Tailored Online Shopping Experiences
May 25, 2022  |  eCommerce

Terms like “personalization” can start to lose meaning in a crowded field of tech solutions vying for the attention of online sellers, so definitions are...

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The Data Point: 98% of Businesses Say Automated AP Speeds Payables, Fuels Growth
The Data Point: 98% of Businesses Say Automated AP Speeds Payables, Fuels Growth
May 23, 2022  |  Accounts Payable

Growing payments volume is one sign of a healthy business, provided businesses can suitably service increasing mass-payout needs without crimping growth with legacy methods. Being...

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The Data Point: 92% of FIs Embrace Embedded Finance to Boost Customer Experience
The Data Point: 92% of FIs Embrace Embedded Finance to Boost Customer Experience
May 20, 2022  |  Payments Innovation

Payments modernization remains the order of the day in 2022 as companies of all sizes decide how to proceed with implementing solutions to reduce friction...

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The Data Point: 97% of Billing and Collections Execs Say Digitization Raises Satisfaction
The Data Point: 97% of Billing and Collections Execs Say Digitization Raises Satisfaction
May 09, 2022  |  Digital Payments

Billing and collections have impacts extending beyond the transactional, governing much of the experience that gets reflected in Net Promoter Scores for utilities and financial...

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The Data Point: 28% of US Consumers Used a Mobile Phone During Their Last Store Trip
The Data Point: 28% of US Consumers Used a Mobile Phone During Their Last Store...
May 06, 2022  |  Consumer Insights

Shoppers know they’re in control these days, and merchants that innovate and upgrade systems to provide optimal pandemic-era shopping excursions are benefitting in big ways....

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The Data Point: US Lags in Digital Transformation, Japan Comes in Dead Last in 11-Country Study
The Data Point: US Lags in Digital Transformation, Japan Comes in Dead Last in 11-Country...
April 27, 2022  |  Connected Economy

Given the money invested and work hours put in, the digital transformation of payments and the ecosystems connected by them is still in its early...

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The Data Point: 23% of US Consumers Owned Cryptocurrency in 2021
The Data Point: 23% of US Consumers Owned Cryptocurrency in 2021
April 25, 2022  |  Cryptocurrency

The White House is issuing executive orders about it, the Federal Reserve is furiously cogitating about policy, and meanwhile, the cryptocurrency markets keep rolling ahead...

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