tipping

High-Income Restaurant Customers Chafe at Tipping Expectations
High-Income Restaurant Customers Chafe at Tipping Expectations
July 13, 2023  |  Consumer Insights

As consumers look to manage their food spending amid inflation, big earners are, ironically, the most likely of all to skip restaurants. By the Numbers...

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More Restaurant Consumers Now Skip the Tip
More Restaurant Consumers Now Skip the Tip
April 10, 2023  |  Economy

As economic pressures prompt consumers to rethink their spending, diners are becoming more stingy with tips. Research from PYMNTS’ study “Connected Dining: Inflationary Pressure Squeezes Restaurant...

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Half of Restaurant Customers Skip Delivery to Avoid Tipping
Half of Restaurant Customers Skip Delivery to Avoid Tipping
April 06, 2023  |  Delivery

PYMNTS research shows tipping might be that one cost too many for restaurant delivery customers. By the Numbers According to data from PYMNTS’ study, “Connected...

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Most Consumers Drop Delivery for Pickup When Ordering Food
Most Consumers Drop Delivery for Pickup When Ordering Food
February 24, 2023  |  Restaurant innovation

Restaurant costs are rising, and consumers are craving solutions. The answer for many consumers trades effort for cost. Nearly half of restaurant customers opt for...

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Millennials Tip at QSRs While Seniors Save Them for Full-Service
Millennials Tip at QSRs While Seniors Save Them for Full-Service
February 01, 2023  |  Consumer Insights

With generational divides in tipping practices, fast-food workers are left hoping for millennial customers. For PYMNTS’ recent study “Connected Dining: Inflationary Pressure Squeezes Restaurant Tips,”...

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Nearly 60% of Restaurants’ Best Customers Cutting Back on Tips
Nearly 60% of Restaurants’ Best Customers Cutting Back on Tips
January 27, 2023  |  Restaurant innovation

Few things are more enjoyable than a pleasant meal at a favorite restaurant, but consumers have had to contend with bigger checks of late, which...

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Instacart Updates Tipping Process To Protect Against Tip Baiting
Instacart Updates Tipping Process To Protect Against Tip Baiting
June 05, 2020  |  Delivery

To safeguard its shoppers from having their tips reduced to zero when customers receive their groceries, Instacart is modifying its tipping process after shopper complaints....

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Twitter Rumored To Be Considering In-Tweet Tipping
Twitter Rumored To Be Considering In-Tweet Tipping
January 15, 2020  |  Payment Methods

Twitter could be working on a way to “tip” people on the social media platform, though the company has so far denied it. The information...

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DC AG Is Suing DoorDash Over Tipping
DC AG Is Suing DoorDash Over Tipping
November 19, 2019  |  Gig Economy

Washington, D.C. Attorney General Karl Racine is suing popular delivery company DoorDash, saying the company didn’t adequately distribute tips nor did it retroactively pay back...

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