Original research. Thousands of individuals and companies surveyed. Insight into all manner of subjects — from mobile shopping to digital banking to self-service kiosks and...
The unofficial end of summer is upon us. But before everyone can contentedly begin sipping their pumpkin spice latte and start Christmas shopping without embarrassment,...
As airlines seek income beyond fares, carriers are turning to credit card offers to broaden their revenue streams. In the second quarter, major carriers in...
How on time a traveler is for a flight seems to be consistently correlated with how long it will take them to go from the airport’s...
Alternative payments methods, such as contactless and QR codes, have been growing globally in popularity for the last half-decade or so. However, the year 2018...
Expedia is ready to take on Airbnb by adding more house listings to its HomeAway unit. “Phase one was just getting the platform working and...
Travelers often face a dilemma when they are exploring a city: Where can they store their bags when they check out of their accommodations and...
Vacations are supposed to be fun and relaxing – the dozens of “think pieces” generated in early summer each year about the importance of taking...
Travel involves more than visits to monumental skyscrapers or historical sites: Around the world, there are small businesses running attractions and tours. These companies might...