PYMNTS-MonitorEdge-May-2024

Truly Free

Top-Performing Subscription Merchants Let Their Customers Take a Break
Top-Performing Subscription Merchants Let Their Customers Take a Break
December 27, 2023  |  Subscriptions

Top-performing retail subscription merchants offer their customers the option to take a step back, while merchants that do not provide this kind of flexibility tend...

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Three-Quarters of Subscription Merchants Offer Flexible Plans
Three-Quarters of Subscription Merchants Offer Flexible Plans
December 04, 2023  |  Subscriptions

As subscription merchants look to meet consumers’ evolving expectations, flexible plans are becoming an industry standard. By the Numbers The recent PYMNTS Intelligence study “The...

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Leading Subscription Services Allow Consumers to Come and Go
Leading Subscription Services Allow Consumers to Come and Go
October 31, 2023  |  Subscriptions

When it comes to gaining and maintaining customers in the competitive retail subscriptions space, PYMNTS Intelligence reveals, offering the ability for consumers to pause and...

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Subscription Merchants Say Easy Cancellation Helps Retain Customers
Subscription Merchants Say Easy Cancellation Helps Retain Customers
May 15, 2023  |  Subscriptions

Consumers love their retail subscriptions, but inflation has forced a wave of cancellations, and merchants need to use every tool at their disposal — including...

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