We might term disputed card transactions the equal opportunity challenge for merchants large and small. And there’s a disconnect between the thought that using homegrown...
Fraudulent transaction disputes are an unwelcome fact of life for all merchants and can represent significant financial and administrative burdens. Our data shows that the...
An unwelcome side effect of the eCommerce and digital payments boom is the burden of chargebacks and disputes, and more merchants and brands are finding...
Credit card chargebacks and the resulting revenue loss are major headaches for merchants, according to “Dispute-Prevention Solutions,” a PYMNTS and Verifi collaboration based on a...
With the surge of credit card transactions during the pandemic is the seemingly inescapable cascade of disputes and chargebacks that eat into profits and create...
Credit card transaction volume during the past two years has presented something of a model of the rest of the economy since the pandemic began...
Friendly fraud can account for up to 75% of all transaction disputes, writes Sara Craven, senior VP and CEO of Verifi, in the PYMNTS eBook,...
To quote that old song: “To everything there is a season.” And payments, there are seasons for disputes. In an interview with Karen Webster,...
First-party misuse — known as “friendly” fraud — can be difficult to detect, and reducing it is a delicate matter of telling true policy abusers...