Even just five years ago, Prophix President and Chief Operating Officer Alok Ajmera said talk of using virtual assistants in the workplace seemed more like...
Consumers today want more from customer service than a long wait time and broad answers when getting through to a human agent by phone. To...
Consumers may have only two to three shopping apps on their phones – even though there is a whole universe of eCommerce companies with mobile...
Facebook is gearing up to enter the smart speaker market this year with the social media giant reportedly gearing up to roll out two models...
South Korean vehicle manufacturers Hyundai and Kia Motors are gearing up to add artificial intelligence (AI) to their cars beginning in 2019. According to a...
Kasisto, the creator of KAI, the conversational artificial intelligence (AI) platform for finance, announced news on Wednesday (Dec. 13) that it raised $17 million in...
It looks like smart home technology — driven by the ever-increasing installed base of smart speakers — is igniting all around us. According to estimates...
Commerce intermediaries are nothing new. In fact, they are at least 557 years old. The first commerce intermediary to operate at scale was Istanbul’s Grand...
The voice-activated assistant is gaining currency with consumers. Use of the devices is growing like gangbusters. Research from eMarketer shows that as many as 35 million...