voice

30% of Gen Z Consumers Shop by Voice Every Week
30% of Gen Z Consumers Shop by Voice Every Week
July 18, 2024  |  Voice Activation

Voice technology is revolutionizing the way consumers shop, with a significant portion of the global population embracing this modern convenience, as young consumers lead the...

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Rising Fraud Casts Shadow Over Voice Commerce Potential
Rising Fraud Casts Shadow Over Voice Commerce Potential
March 29, 2024  |  Security & Fraud

The proliferation of voice-activated technology, from virtual shopping assistants to speech recognition in smartphones and smart homes, is reshaping how consumers interact with devices. Advancements in this field...

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Symphony and Google Cloud Collaborate on Financial Markets Voice Analytics 
Symphony and Google Cloud Collaborate on Financial Markets Voice Analytics 
November 28, 2023  |  Partnerships

Symphony, a markets infrastructure and technology platform, has partnered with Google Cloud to enhance voice analytics capabilities in the financial services industry.  The firm will leverage Google...

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Google Wants to Employ AI for ‘Supercharged’ Smart Assistant
Google Wants to Employ AI for ‘Supercharged’ Smart Assistant
August 02, 2023  |  artificial intelligence

Google’s Assistant is getting an AI-powered upgrade that will cost some workers their jobs. That’s according to a report Tuesday (Aug. 1) by CNBC, citing an internal email...

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Amazon Promotes Alexa to Companion From Simple Servant’s Role
Amazon Promotes Alexa to Companion From Simple Servant’s Role
June 24, 2022  |  Amazon

Seeing eventual limitations to simply giving Alexa commands — “Alexa, buy milk,” “Alexa, turn the AC down,” — Amazon’s engineers believe the voice recognition AI needs...

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Improved AI Gives Chatbots a Second Life in the Digital Ecosystem
Improved AI Gives Chatbots a Second Life in the Digital Ecosystem
November 08, 2021  |  artificial intelligence

In 2016 and 2017, chatbots were seen as one of the most important additions to the digital ecosystem, with some experts predicting that they would...

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Fleet Operators Tap Connected Solutions to Speak Efficiency, Safety to Drivers 
Fleet Operators Tap Connected Solutions to Speak Efficiency, Safety to Drivers 
October 26, 2021  |  Transportation

Efficiency and safety are always important to commercial fleet operators, but increasingly busy schedules triggered by supply chain challenges and a shortage of drivers have...

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Conversational Commerce May Be ‘Significant Portion’ of eCommerce Purchases Within Next Decade
Conversational Commerce May Be ‘Significant Portion’ of eCommerce Purchases Within Next Decade
October 11, 2021  |  Retail

As eCommerce continues to accelerate and communication becomes increasingly digital, some retail industry experts expect consumers and brands to begin texting and messaging with each...

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Voice-Powered, In-Car Payment Systems Streamline Transactions on the Go 
Voice-Powered, In-Car Payment Systems Streamline Transactions on the Go 
October 07, 2021  |  Voice Activation

Voice assistants in cars are becoming more like co-drivers, said Christophe Couvreur, vice president, product at Cerence. They’re not only responding to commands, but are...

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