Voice AI

AI Firms Post Mixed Q3 Results as Voice, Education Tech Gain Ground
AI Firms Post Mixed Q3 Results as Voice, Education Tech Gain Ground
November 14, 2024  |  artificial intelligence

In a snapshot of the AI sector’s financial health, voice artificial intelligence (AI) pioneer SoundHound reported Q3 revenue of $25.1 million despite mounting losses, while...

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SoundHound AI: Restaurants Gain Efficiencies and Upsells From Voice AI
SoundHound AI: Restaurants Gain Efficiencies and Upsells From Voice AI
November 12, 2024  |  artificial intelligence

Voice artificial intelligence (AI) solutions from SoundHound AI have been deployed by seven of the top 20 quick-service restaurants (QSRs). These QSRs and other restaurants...

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Voice AI Orders Go Mainstream With QSRs Leading the Way
Voice AI Orders Go Mainstream With QSRs Leading the Way
November 08, 2024  |  Voice Activation

That robot voice taking your Taco Bell order isn’t just an experiment — it’s handled 2 million customer orders, showing how artificial intelligence (AI)-powered conversation...

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More Than Half of Consumers Want Smarter Shopping Experiences
More Than Half of Consumers Want Smarter Shopping Experiences
November 07, 2024  |  Retail

Consumer expectations around shopping are changing, with higher demand for personalized, artificial intelligence (AI)-driven experiences that offer convenience, customization and efficiency. A PYMNTS Intelligence report,...

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Yum! Brands Says It Took 2 Million Voice AI Orders in Q3
Yum! Brands Says It Took 2 Million Voice AI Orders in Q3
November 05, 2024  |  Restaurant innovation

In its Q3 earnings call on Tuesday (Nov. 5), Yum! Brands pointed to the more than 2 million orders through voice AI at its Taco...

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OpenAI Opens New AI Voice Capability to Third-Party Developers
OpenAI Opens New AI Voice Capability to Third-Party Developers
October 01, 2024  |  artificial intelligence

OpenAI is expanding access to its real-time voice assistant technology, allowing businesses and developers to integrate the artificial intelligence (AI)-powered tool into their own applications,...

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AI Voice Tools Bring ‘Human’ Touch to eCommerce, With Meta and OpenAI Leading the Way
AI Voice Tools Bring ‘Human’ Touch to eCommerce, With Meta and OpenAI Leading the Way
September 26, 2024  |  artificial intelligence

OpenAI and Meta have introduced new artificial intelligence (AI) voice features that could reshape how consumers interact with brands.  Meta’s upgrade includes celebrity voices like...

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OpenAI Begins Rollout of Advanced Voice to All Plus and Team Subscribers
OpenAI Begins Rollout of Advanced Voice to All Plus and Team Subscribers
September 24, 2024  |  artificial intelligence

OpenAI is rolling out its Advanced Voice to all Plus and Team users in the ChatGPT app this week. “While you’ve been patiently waiting, we’ve...

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AI Phone Hosts Become Increasing Part of Dining Experience
AI Phone Hosts Become Increasing Part of Dining Experience
September 22, 2024  |  artificial intelligence

The next time you call your favorite restaurant, it may be AI that answers. That’s according to a report Sunday (Sept. 22) by Ars Technica...

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