If voice commerce is the future, then multi-modal commerce may be the future’s future. Voice, as Kris Zanuldin, head of Connected Commerce at Amazon, previously...
An increasing number of consumers are getting a roommate, and her name is Alexa. She’s smart, and she’s also learning. Between 2017 and the beginning...
Voice commerce isn’t just about buying things. It’s also about returning things, exchanging things, tracking orders, reordering and improving the customer experience by answering questions...
Facebook’s text virtual assistant, Facebook M – which relied on humans to train the artificial intelligence system – will lose the human help component of...
Amazon has rolled out a new Alexa developer kit for on-the-go devices, making it easier for manufacturers to integrate the wildly popular voice assistant into...
Amazon has announced that the 2017 holiday season was its “biggest” ever. According to news from CNBC, Amazon said on Tuesday that customers shopped on...
Sources say that Samsung Electronics is planning to launch a smart speaker in the first half of 2018. According to Bloomberg Technology, the device will...
Online marketplace Poshmark — which focuses on the sale and sharing of clothing — has debuted Stylist Match, a voice-enabled offering that the company will use to...
Google has announced an array of new Assistant features for app developers, including new push notifications, daily updates and additional language support. According to the...