voice assistants

An intelligent virtual assistant (IVA) or intelligent personal assistant (IPA) is a software agent that can perform tasks or services for an individual based on commands or questions. The term "chatbot" is sometimes used to refer to virtual assistants generally or specifically accessed by online chat. In some cases, online chat programs are exclusively for entertainment purposes. Some virtual assistants are able to interpret human speech and respond via synthesized voices. Users can ask their assistants questions, control home automation devices and media playback via voice, and manage other basic tasks such as email, to-do lists, and calendars with verbal (spoken?) commands.

Source: en.wikipedia.org

Voice Tech Adoption Uneven as Consumers Aim to Balance Convenience With Trust
Voice Tech Adoption Uneven as Consumers Aim to Balance Convenience With Trust
October 06, 2023  |  artificial intelligence

Consumers today are increasingly seeking smarter, simpler, and more connected routines, and voice technology has the potential to fulfill these needs. However, the adoption of...

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Voice Tech’s Renaissance: The Conversation Gets Real with Generative AI Boost
Voice Tech’s Renaissance: The Conversation Gets Real with Generative AI Boost
September 26, 2023  |  artificial intelligence

VoiceTech is finally starting to come into its own.  And it’s all thanks to the increasingly multi-modal capabilities of generative artificial intelligence (AI).  This, as a...

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11% of Consumers Make Restaurant Reservations via Voice Technology
11% of Consumers Make Restaurant Reservations via Voice Technology
September 21, 2023  |  Voice Activation

As restaurants look to get more bodies in seats, they could benefit from integrating their reservation platforms with the voice assistants that consumers use day...

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Apple Plans More Powerful Siri Amid Increased AI Spending
Apple Plans More Powerful Siri Amid Increased AI Spending
September 07, 2023  |  Apple

Apple’s Siri is reportedly getting upgraded as part of a mass uptick in AI spending. As The Information reported Wednesday (Sept. 6), the company is planning to incorporate...

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Qualcomm Chief Says AI Could Revive Smartphone Market
Qualcomm Chief Says AI Could Revive Smartphone Market
September 06, 2023  |  artificial intelligence

Can artificial intelligence (AI) help turn around the smartphone market? The head of chipmaker Qualcomm believes so. In an interview with CNBC Tuesday (Sept. 5), Qualcomm CEO Cristiano Amon said he...

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Alexa Boss David Limp to Depart Amazon
Alexa Boss David Limp to Depart Amazon
August 15, 2023  |  Personnel

Amazon’s devices chief is planning to exit the company. David Limp, who oversees products like the company’s Alexa assistant, intends to retire in the coming months,...

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Mercedes and Microsoft Add ChatGPT to Voice Commands
Mercedes and Microsoft Add ChatGPT to Voice Commands
June 16, 2023  |  artificial intelligence

Mercedes has turned to Microsoft to expand on its use of in-car artificial intelligence (AI). Beginning Friday (June 16), the carmaker will begin beta testing...

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Contact Centers Being Redefined by Generative AI
Contact Centers Being Redefined by Generative AI
June 13, 2023  |  artificial intelligence

While voice recognition systems in customer service aren’t new, generative artificial intelligence (AI) is changing the nature and quality of how consumers interact with brands,...

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Alphabet, Microsoft Talk Up Generative AI for Voice as New Data Graphs Consumer Demand
Alphabet, Microsoft Talk Up Generative AI for Voice as New Data Graphs Consumer Demand
April 26, 2023  |  artificial intelligence

Speaking of generative AI — as everyone seems to be doing now — voice applications of this powerful technology are already transforming business, and consumer demand for...

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