voice commerce

More Than Half of Consumers Want Smarter Shopping Experiences
More Than Half of Consumers Want Smarter Shopping Experiences
November 07, 2024  |  Retail

Consumer expectations around shopping are changing, with higher demand for personalized, artificial intelligence (AI)-driven experiences that offer convenience, customization and efficiency. A PYMNTS Intelligence report,...

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30% of Gen Z Consumers Shop by Voice Every Week
30% of Gen Z Consumers Shop by Voice Every Week
July 18, 2024  |  Voice Activation

Voice technology is revolutionizing the way consumers shop, with a significant portion of the global population embracing this modern convenience, as young consumers lead the...

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Alicia Keys’ Amazon Collab Brings Star Power to Voice Economy 
Alicia Keys’ Amazon Collab Brings Star Power to Voice Economy 
June 28, 2024  |  Retail

As consumers increasingly transact using voice-controlled devices, Amazon is partnering with Alicia Keys, harnessing her celebrity to boost Alexa adoption. The musical artist’s beauty brand,...

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Rising Fraud Casts Shadow Over Voice Commerce Potential
Rising Fraud Casts Shadow Over Voice Commerce Potential
March 29, 2024  |  Security & Fraud

The proliferation of voice-activated technology, from virtual shopping assistants to speech recognition in smartphones and smart homes, is reshaping how consumers interact with devices. Advancements in this field...

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Voice Commerce Has a Long Way to Go in Retail
Voice Commerce Has a Long Way to Go in Retail
March 07, 2024  |  Voice Activation

Despite advancements in voice commerce, the technology still faces challenges driving penetration in the retail sector. By the Numbers PYMNTS Intelligence’s study last April, “Tracking...

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Multitasking in the Voice Economy Is Being Reshaped by Gen AI
Multitasking in the Voice Economy Is Being Reshaped by Gen AI
November 28, 2023  |  Artificial Intelligence

It has become commonplace to say that generative artificial intelligence will upend, well, everything. The rise of AI and a range of hyper-enabled chatbots and...

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Voice Tech Promises Consumers Seamless, Distraction-Free Connected Car Experience
Voice Tech Promises Consumers Seamless, Distraction-Free Connected Car Experience
November 08, 2023  |  Transportation

From smart navigation systems to real-time vehicle diagnostics, the integration of smart technologies into vehicles is not only redefining the driving experience but also transforming...

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Voice-Based AI Interactions Bring Sci-Fi Fantasies to Everyday Reality
Voice-Based AI Interactions Bring Sci-Fi Fantasies to Everyday Reality
October 31, 2023  |  Artificial Intelligence

The science fiction genre is going to need a new name, or some new tropes, as many of its greatest hits are becoming a right-now...

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Voice Assistants Like Alexa Give Consumers Everyday Look at Power of Large Language Models
Voice Assistants Like Alexa Give Consumers Everyday Look at Power of Large Language Models
June 07, 2023  |  Artificial Intelligence

The power of voice artificial intelligence (AI) is echoing through boardrooms, living rooms and showrooms, driven by a combination of wonder, convenience and a dash...

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