That robot voice taking your Taco Bell order isn’t just an experiment — it’s handled 2 million customer orders, showing how artificial intelligence (AI)-powered conversation...
By year’s end, hundreds of Taco Bell drive-thrus could be taking orders without a human on the other end of the speaker. Yum Brands’ ambitious...
Taco Bell will add AI voice technology to hundreds of its drive-thrus by year’s end. It’s part of parent Yum! Brands’ plans to integrate voice...
SoundHound AI announced Tuesday (June 18) its acquisition of key assets from Allset, an online food ordering platform, in a move that bolsters the voice...
After two years of testing, McDonald’s has ended its partnership with IBM to develop an artificial intelligence (AI)-powered drive-thru system. The collaboration, which aimed to...
DoorDash is reportedly hiring to strengthen its AI-powered voice ordering product for restaurant customers. Senior members of artificial intelligence (AI) startup Standard AI — including former CEO Jordan...
As restaurants look to remove friction from the ordering process, many are rolling out increasingly intuitive mobile ordering options, but voice commerce has been slow...
Restaurants are facing pressure to meet customers’ demands for improved convenience and personalization as well as touch-free ordering and payment methods as the COVID-19 pandemic...
Mobile order-ahead is growing faster than ever before, with digital ordering and delivery having grown 300 percent faster than in-store dining since 2014. Approximately 60...