wendy’s

Wendy’s Taps Google’s Conversational AI as Restaurants Automate the Drive-Thru
Wendy’s Taps Google’s Conversational AI as Restaurants Automate the Drive-Thru
May 09, 2023  |  Artificial Intelligence

With the increasing consumer demand for convenient pickup options in the face of rapid restaurant price inflation, Wendy’s is boosting efficiency at its drive-thrus with...

READ MORE >
Wendy’s Set to Pilot AI-Powered Drive-Thru Ordering
Wendy’s Set to Pilot AI-Powered Drive-Thru Ordering
May 09, 2023  |  ResTech

Wendy’s and Google have teamed to bring artificial intelligence to the fast-food chain’s drive-thrus. Starting in June, Wendy’s will test Google Cloud’s artificial intelligence (AI)...

READ MORE >
Inflation Puts Pressure on Ghost Kitchen Model
Inflation Puts Pressure on Ghost Kitchen Model
January 23, 2023  |  Restaurant innovation

After years of explosive growth, ghost kitchens face a reckoning as consumers seek cheaper alternatives. Throughout the pandemic, the delivery-only virtual brand model proliferated, and...

READ MORE >
Major Restaurant Brands Expand Drive-Thru to Reach New Audiences
Major Restaurant Brands Expand Drive-Thru to Reach New Audiences
January 13, 2023  |  Restaurant Roundup

This week in restaurant news, Shake Shack and Wendy’s tap drive-thru while Red Robin reevaluates priorities. As restaurants look to offset margin pressure from food...

READ MORE >
Grocers Dip Toes Into Metaverse as Restaurants Dive In
Grocers Dip Toes Into Metaverse as Restaurants Dive In
September 30, 2022  |  Metaverse

As restaurants and grocers compete for consumers’ food spending, restaurants have been quicker to go where younger consumers have been going — the metaverse. Yet,...

READ MORE >
Top QSRs Invest in Mobile Capabilities Despite Industry-Wide Reprioritization
Top QSRs Invest in Mobile Capabilities Despite Industry-Wide Reprioritization
September 14, 2022  |  Restaurant innovation

Across the restaurant industry, businesses have been shifting their focus away from digital ordering channels and toward the in-store experience throughout this year, but major...

READ MORE >
Restaurant Roundup: QSRs Make Changes to Value Menus Amid Inflation
Restaurant Roundup: QSRs Make Changes to Value Menus Amid Inflation
August 19, 2022  |  Restaurant innovation

As inflationary challenges continue, restaurant brands are rethinking their value offerings, with some presenting new deals to woo price-conscious customers and others going the other...

READ MORE >
QSRs Split Between Metaverse Future, Gaming Platform Present
QSRs Split Between Metaverse Future, Gaming Platform Present
August 18, 2022  |  Metaverse

As some restaurant brands look to get into virtual reality early, others are keeping their focus on a virtual community that already has a wide...

READ MORE >
Wendy’s Says to Succeed in the Metaverse, Companies Need to Engage With Metaversals
Wendy’s Says to Succeed in the Metaverse, Companies Need to Engage With Metaversals
August 01, 2022  |  Metaverse

Restaurants’ presence in the metaverse is still too new to say for sure which strategies (if any) will be key to securing customers’ virtual reality...

READ MORE >