Conversational Commerce Increasing, eCommerce Stands Alone, Cotton Prices on the Rise

Retailers are separating in-store and eCommerce operations. Plus, apparel brands are dealing with the increase in cotton prices, and conversational commerce could play a key role in eCommerce within the next decade.

Data:

4.2%: Increase in apparel prices through August 2021.

$1.16: Per-pound price of cotton.

60%: Share of consumers who consider trust regarding personal data to be at least a moderate problem.

300: Increase in conversation volume on the Quiq platform since April 2020.

$7B: Macy’s market valuation.