PYMNTS-MonitorEdge-May-2024

SMBs Push for Local Shopping, Labor Shortage Will Hamper Holidays, Opportunities to Connect

Shopping on Phone

Retailers are relying on subscriptions and personalization to help them deepen their relationships with their customers. Plus, small and medium-sized businesses are still a long way from economic recovery as the COVID-19 pandemic continues to spread, and all the latest news from Amazon and Walmart.

Data:

$2B; $4B: Additional Amazon operating costs in Q3 and Q4, respectively, due to labor shortages and inflation.

$9.95: Rebate amount offered to Walmart+ subscribers on Monday (the day Amazon added a $9.95 grocery delivery fee).

76%: Share of U.S. communities whose SMBs are still trying to recover from the COVID-19 pandemic.

61%; 48%: Consumers with strong economic concerns and strong health concerns, respectively.

61M: Estimated number of U.S. consumers with at least one retail subscription.

PYMNTS-MonitorEdge-May-2024