Retailers are relying on subscriptions and personalization to help them deepen their relationships with their customers. Plus, small and medium-sized businesses are still a long way from economic recovery as the COVID-19 pandemic continues to spread, and all the latest news from Amazon and Walmart.
Data:
$2B; $4B: Additional Amazon operating costs in Q3 and Q4, respectively, due to labor shortages and inflation.
$9.95: Rebate amount offered to Walmart+ subscribers on Monday (the day Amazon added a $9.95 grocery delivery fee).
76%: Share of U.S. communities whose SMBs are still trying to recover from the COVID-19 pandemic.
61%; 48%: Consumers with strong economic concerns and strong health concerns, respectively.
61M: Estimated number of U.S. consumers with at least one retail subscription.