Today in Data: Retailers Changing Return Policies, Brick-and-Mortar Wins Grocery Game, P&G Embraces ‘Constructive Disruption’

Today in Data, an overwhelming number of grocery shoppers still prefer to go to the supermarket themselves. Plus, Procter & Gamble is using what it calls “constructive disruption” amid rising prices because of ongoing inflation, and retailers are trying out discounts and no-return policies to overcome $70 billion in returns and exchanges.

Data

185: Number of years Procter & Gamble has been in business

$380B: Market value of Procter & Gamble

$70B: Value of retail return market

50%: Share of consumers who would keep an unwanted item if given a 30% discount on a future purchase

82%: Share of consumers who prefer in-person grocery shopping