Offering Bitcoin Account Access, Nixing Fees Helps FIs Take ATM Tech Into the Future

Digital-First Banking Tracker® - March 2022

ATMs will occupy a central role in customers’ financial lives as long as cash is in play, but that doesn’t mean their features and services shouldn’t evolve. In the Digital-First Banking Tracker, a PYMNTS and NCR collaboration, Quontic Bank’s Grace Pace explains how fee-free ATMs offering video chat services and Bitcoin account functionality are helping FIs meet customers’ changing digital needs.

Inside the March Tracker
  • An interview with Grace Pace, senior vice president of digital banking at Quontic Bank, about the role of ATMs in digital-first banking and how that role will continue to evolve
  • The latest headlines from the digital-first banking space, including the growth in cash-recycling ATMs as the cost gap shrinks and how FIs of all sizes are seeking greater efficiencies and cost savings alongside an expansion of digital products and services
  • An in-depth look at the changes happening in the world of ATMs regarding the incorporation of digital banking technologies and how cash-recycling ATMs fit in

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