Silicon Valley Bank’s Digital-First Approach to Keeping Tech Innovators Engaged
Serving digital-first banking clients means meeting them where they are, whether they reach out online or want to talk finances over a glass of wine at an in-branch cellar. In the Digital-First Banking Tracker, a PYMNTS and NCR Corporation collaboration, Silicon Valley Bank’s Milton Santiago explains how cross-channel access to personalized services and products keeps the bank’s startup and tech innovator clients satisfied.